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PROBLEM POSSIBLE CAUSE WHAT TO DO
Noise Some of the sounds you • Detergent cup opening.
will hear are normal
• The motor starting during the drying period.
• Water draining out of the tub immediately
after you start the dishwasher.
Utensils are not secure • Make sure everything is secured in
in the rack or something dishwasher.
small has dropped into
the rack
Motor hums • Dishwasher has not been used on a regular
basis. If you do not use your dishwasher
often, set it to fill and pump out once every
week. This will help keep the seal moist.
• Dishwasher control was not advanced properly
to the start of the desired cycle. Advance the
control to the start of the desired cycle.
Detergent left in Dishes are blocking the • Reposition the dishes.
dispenser cups detergent cups
Water standing in the Drain is clogged • If you have an air gap, clean it.
bottom of the tub
• Check to see if your kitchen sink is draining
well. If not, you may need a plumber.
• If the dishwasher drains into a disposer, run
disposer clear.
This is normal • A small amount of clean water around the
outlet of the tub bottom at the back of the
tub keeps the water seal lubricated.
Suds in the tub Correct detergent • Use only automatic dishwasher detergents
wasn’t used to avoid sudsing. Cascade
®
and Electrasol
®
Dishwashing Detergents have been approved
for use in all Monogram dishwashers.
• To remove suds from the tub, open the
dishwasher and let suds evaporate. Add
1 gallon of cold water to the tub. Close and latch
the dishwasher. Pump out water by slowly
turning the dial until a drain period is reached.
Repeat if necessary.
Rinse agent was spilled • Always wipe up rinse agent spills
immediately.
Stained dishwasher Detergent with colorant • Some detergents contain colorant (pigment
parts was used or dyes) that will discolor the tub interior with
extended use. Check the detergent cup for signs
of any discoloration. If cup is discolored, change
to detergent without any colorant. Cascade
®
and Electrasol
®
Dishwashing Detergents have
been approved for use in all Monogram
dishwashers.
Some tomato-based foods • Use of the RINSE ONLY cycle after adding
can stain the dish to the load can decrease the level
of staining.
Before You Call For Service
Dishwasher
Questions?
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