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PROBLEM POSSIBLE CAUSE WHAT TO DO
Dishes and flatware Low inlet water • Make sure inlet water temperature is correct
not clean temperature (see page 8).
Water pressure is • Turn on a faucet. Is water coming out more
temporarily low slowly than usual? If so, wait until pressure is
normal before using your dishwasher.
Air gap is clogged • Clean the air gap.
Improper rack loading • Make sure large dishware does not block the
detergent dispenser or the wash arms.
No air gap or high • Verify that you have an air gap or a high drain
drain loop loop. Refer to the Installation Instructions.
Filter needs cleaning • The filter assembly must be cleaned regularly
to allow the filter to efficiently remove food
particles from the wash water. See Cleaning
the Filter section on page 13.
Spots and filming on • Use Jet Dry
®
or Cascade Crystal Clear
®
rinse
glasses and flatware agent to remove spots and prevent new film
buildup.
•
Make sure water temperature is at least 120°F.
•
Load dishwasher as shown in the Loading the
Dishwasher Racks section.
•
Make sure detergent is fresh.
•
If water is extremely hard, a water softener may
be required.
Cloudiness on glassware Combination of soft water • This is called etching and is permanent.
and too much detergent To prevent this from happening, use less
detergent if you have soft water. Wash
glassware in the shortest cycle that will
get it clean.
Water temperature • Lower the water heater temperature.
entering the dishwasher
exceeds 150°F
Black or gray marks Aluminum utensils have • Remove marks with a mild, abrasive
on dishes rubbed against dishes cleaner.
Yellow or brown film Tea or coffee stains • Remove the stain by hand, using a solution
on inside surfaces of 1/2 cup bleach and 3 cups warm water.
WARNING: Before cleaning
interior, wait at least 20 minutes after a cycle
for the heating element to cool down. Failure
to do so can result in burns.
An overall yellow or brown • A special filter in the water supply line
film can be caused by iron is the only way to correct this problem.
deposits in water Contact a water softener company.
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser empty
Too little detergent
Before You Call For Service
Dishwasher