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5000 Series Manual Page 23
TROUBLESHOOTING (cont.)
Problem
Possible Cause
Solution
Clicking sound from electrical box
• Low voltage
• Extension cord or improperly
sized electrical wire
• Connect freezer to dedicated
circuit of proper rating
• Connect freezer directly to
power source using properly
sized wiring
Merchandiser light flickers when
freezer cycles
• Low voltage
• Connect freezer to dedicated
circuit or proper rating
Thumping sound from inside
freezer
• Worn drive belt
• Replace belt
If you still need help, call our service department at (800) 695-4500 (USA & Canada only) or (502) 425-4776 (Monday
through Friday, 8 am - 6 pm EST) or an authorized service center in your area. Please have the model and serial
numbers ready so that accurate information may be given.
Prior authorization must be obtained from Grindmaster Corporation’s Technical Services Department for all
warranty claims.