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Troubleshooting
There is no display visible on the control panel.
• Is the unit plugged in?
• Test that the electrical outlet is working with a lamp in known working order.
• Lights and display should flash when initially plugged in.
I can’t program the current time on the control panel.
• There is no “clock” feature on this slow cooker, only a countdown timer.
The display and lights are flashing...what do I do now?
• This is your indication that the slow cooker is ready to accept your instruc-
tions. See “Heat Setting Mode” for more information.
Food is undercooked.
• Was food cooked on the Keep Warm setting? Do Not cook on Keep Warm;
always cook on Low or High heat settings. See page 3 for more information.
• Was power interrupted (due to brownout, electrical storm, etc.) for 3 seconds
or longer? NOTE: For a power interruption of 3 seconds or less, your
Hamilton Beach slow cooker will remember your programmed heat and time
settings.
• Did you select the Low heat setting, but use a cooking time based on the
High heat setting?
• Did you have the Cover placed correctly on the slow cooker?
The food isn’t done after cooking the amount of time recommended in
my recipe.
• This can be due to voltage variations (which are commonplace everywhere)
or altitude. The slight fluctuations in power do not have a noticeable effect
on most appliances. However, it can alter the cooking times in the slow
cooker by extending the cooking times. Allow sufficient time and select the
appropriate heat setting. You will learn through experience if the shorter or
longer time needed.
My meal was overcooked. Why?
• Was the crock at least 1/2 full? The slow cooker has been designed to
thoroughly cook food in a filled crock. If the crock is only half-filled check
for doneness 1 to 2 hours earlier than recipe time.
• Did you select hours based on a Low heat recipe?
I pressed “Time UP” or “Time DOWN” before selecting MODE.
• The display will show “1:00” ... press “Time UP” button once to increase the
time setting in 1-hour increments. When the desired time is reached, press
the MODE button to select the appropriate heat setting.
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