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Troubleshooting
PROBLEM
No display visible on
control panel.
Can’t program current
time on control panel.
Food is undercooked.
Food is overcooked.
Meats not seared
adequately.
PROBABLE CAUSE/SOLUTION
• Is grill plugged in? Display will show 3 dashes when plugged in.
• Make sure electrical outlet is working. Test with a lamp known to be working.
• Check your electrical breaker box.
• There is no “clock” feature on grill; only cooking temperature can be entered.
• Food not cooked long enough. Time required will depend on temperature chosen. When grilling
meats, use a meat thermometer to measure internal temperature. See Grilling Chart for more
information.
• Select a higher temperature setting.
• Always cook with cover closed.
• Allow grill to preheat fully. A beep will sound when grill reaches cooking temperature.
• Visit www.foodsafety.gov for more information on safe internal cooking temperatures.
• Grill will not remember previous settings after a power interruption. Reset.
• Food cooked too long. Time required will depend on cooking temperature chosen. When grilling
meats, use a meat thermometer to measure internal temperature. See Grilling Chart for more
information.
• Select a lower temperature setting (especially for vegetables).
• Use Sear mode.
• Press SEAR button AFTER setting desired cooking temperature.
• Allow grill to preheat fully. A beep will sound when grill reaches cooking temperature.
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