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Troubleshooting
PROBLEM
Grill won’t turn on.
Food is undercooked.
Food is overcooked.
PROBABLE CAUSE/SOLUTION
• Is grill plugged in? POWER On Light (red) will come on.
• Make sure electrical outlet is working. Test with a lamp known to be working.
• Check your electrical breaker box.
• Food not cooked long enough. Time required will depend on temperature chosen. When grilling
meats, use a meat thermometer to measure internal temperature. See Grilling/Cooking Chart for
more information.
• Select a higher temperature setting.
• Always cook with cover closed.
• Allow grill to preheat fully. Ready Light (green) will come on when fully preheated.
• Visit www.foodsafety.gov for more information on safe internal cooking temperatures and
temperatures for doneness of specific foods.
• Food cooked too long. Time required will depend on cooking temperature chosen. When grilling
meats, use a meat thermometer to measure internal temperature. See Grilling/Cooking Chart for
more information.
• Select a lower temperature setting (especially for vegetables).
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