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Troubleshooting
POTENTIAL PROBLEM
Coffee tastes bad.
Coffee not brewing/
unit will not turn on.
Coffee brews slowly.
Leaks from dispenser.
PROBABLE CAUSE
• Coffeemaker needs cleaning. See page 7.
• Coffee ground other than automatic drip.
See page 4.
• Coffee-to-water ratio unbalanced. See page 4.
Adjust for personal preference.
• Poor water quality (use filtered or bottled water
to make coffee).
• Water reservoir is empty.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug then plug the unit back in.
• Clock model requires pressing Auto ON/OFF
button twice. Light should glow.
• Clock blinking in program mode. Press PROG
once then press ON/OFF until indicator light
glows.
• Clock model requires reset after power outage.
• Coffeemaker needs cleaning.
• Excessive amounts of coffee.
• Coffee ground too finely (not automatic
drip grind).
• More than one paper filter in basket.
• Poor quality paper filter.
• Coffee grounds trapped in coffee tank
dispensing mechanism under ring in
coffee tank. See “To Clean Coffee Grounds
from Tank” on page 8.
Questions?
You can call us toll free at
1-800-851-8900 in US
1-800-267-2826 in Canada