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15
EN
Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance (
see
Assistance
).
Some problems are indicated by specific codes that flash on the display: make a note of any codes displayed
before calling Assistance.
Troubleshooting
Malfunction:
The dishwasher does not start.
No water enters the dishwasher.
No water drains out from the
dishwasher.
The dishwasher makes excessive
noise.
The dishes and glasses are covered
in a white film or limescale
deposits.
The dishes and glasses are
streaked or have a bluish tinge.
The crockery has not been dried
properly.
The dishes are not clean.
Shut off tap alarm.
(you will hear several short beeps)
(the code AO6 flashes on the
display).
Blocked filter alarm
(the code AO5 flashes on the
display).
Water loading solenoid valve
malfunction alarm
(the code AO1 flashes on the
display).
Possible causes / Solutions:
• The plug has not been inserted into the electrical socket properly,
or there is no power in the house.
• The dishwasher door has not been shut properly.
• A delayed start has been programmed (
see Start-up and use
).
• There is no water in the mains supply.
• The water inlet hose is bent (
see Installation
).
• The dishwasher cycle has not yet finished.
• The water outlet hose is bent (
see Installation
).
• The drain duct is blocked.
• The filter is clogged up with food residues.
• The dishes are rattling against each other or against the sprayer
arms.
• The level of the refined salt is low or the dosage setting is not
suited to the hardness of the water (
see Rinse aid and salt
).
• The lid on the salt dispenser is not closed properly.
• The rinse aid has been used up or the dosage is too low.
• The crockery is made from non-stick material.
• The rinse aid dosage is too high.
• The rinse aid has been used up or the dosage is too low (
see Rinse
aid and salt
).
• The rinse aid dispenser setting is not high enough.
• A wash cycle without a drying programme has been selected.
• The racks are overloaded (
see Loading the racks
).
• The crockery has not been arranged well.
• The sprayer arms cannot move freely.
• The wash cycle is too gentle (
see Wash cycles
).
• The detergent has not been measured out correctly or it is not
suited to the type of wash cycle (
see Start-up and use
).
• The filter is dirty or blocked (
see Care and maintenance
).
• The refined salt level is low (
see Rinse aid and salt
).
• Turn on the tap and the appliance will start after a few minutes.
• The appliance lock has been activated because nothing was done
when the beeps sounded. Switch off the machine using the ON-
OFF button, turn on the tap and switch the machine back on after
20 seconds by pressing the same button. Re-programme the
machine and restart the wash cycle.
• Switch off the machine by pressing the ON-OFF button and clean
the filters (
see Maintenance
), then switch the dishwasher back on
by pressing the same button. Re-programme the machine and
restart the wash cycle.
• Switch off the appliance by pressing the ON-OFF button and switch
it back on after a minute. If the alarm continues, turn off the water
tap to reduce the risk of flooding, remove the plug from the
electrical socket and call Assistance.