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ConsumerServices
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At Hotpoint we’re committed to providing you with the best appliances we
know how
to build andwe know that you want yourappliancesto giveyou manyyearsof dependable
service.
Our ConsumerServicesaredesignedwith your needsand wants in mind.
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WarrantyProtection
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Yournewapplianceis a well designedandengineered
Seethe warrantyon the back pageof this bookfor ~“
product.Beforeit left thefactory,it wentthrough
details.
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rigoroustests to detect manufacturingdefects.And
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you havea written warrantyto protect you.
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PromptServiceat yourConvenience
Whetheryourapplianceis in or out of warranty,-
you’rejust a phonecall awayfrom our nationwide
networkof FactoryTrainedServiceprofessionals.
Simply call our Hotpoint serviceorganization.
You’llfind them in the WhitePagesunder“Hotpoint
FactoryService;’and in theYellowPagesunder
“Hotpoint CustomerCare”Service!’
Serviceis scheduledat yourconvenienceandthe
technician drivesa fully-stockedparts servicetruck
so that, in most cases,the repaircan becompleted
in one visit.
We’reproudof our serviceand want you to be
pleased,but if for some reasonyou arenot happy
with the serviceyou receive,herearethreesteps to
follow for further help.
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FIRST,contact the peoplewho servicedyour
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appliance.Explainwhyyouarenot pleased.In most ~
cases,this will solvethe problem.
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NEXT,if youare still not pleasedwrite all the details ~~
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includingyour phonenumberto:
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Manager,ConsumerRelations
Hotpoint
AppliancePark
Louisville,Kentucky40225
FINALLY,if your problemis still not reso”lved,write:
MajorApplianceConsumerAction Panel
20 NorthWackerDrive
Chicago,Illinois 60606
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ServiceContracts
For trouble=freeservice beyond
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the written warranty period.
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If you preferto budget yourrepairexpenditure
insteadof beingsurprisedby them, Hotpoint
offers servicecontracts for varyinglengthsof
time on all Hotpoint majorappliances.With a
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The QuickFix@System
You can save money and time
by doing it yourself.
For do-it-yourselferswho would prefer
to fix Hotpoint major appliances
themselves...Hotpoint offers an
industry first, the Quick Fix@System.,
A programfor do-it-yourselfappliancerepair,
the systemincludesstep-by-steprepair
manua/sfor refrigerators,most non-microwave
electric ranges,dishwashers,and standard
and largecapacitywashersand dryers,plus
specia/lypackagedreplacementparts, and
technical help with a to// free800numbez
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HelpforYouBy Phone
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Should you needhelp in the selectionand ~
TheGEAnswerCenterTM800.626.2000
purchaseof newappliances,or have
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consumerinformationserviceis open24
questions about the operationof the Hotpoint ~
hoursa day,sevendaysa week.
appliancesyou now own—or haveany other
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questions aboutour consumerproductsor
Ourstaff of expertsstands readyto assist
servicesyouareonly a TC)LL-FREEcall away.
TheGE AnswerCen/e~
800.626.2000 youanytime”
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