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Flake Ice Machines Troubleshooting Trees
Page C1
How To Use The Troubleshooting Trees
The troubleshooting trees were developed to be used in conjunction with the service
information in the sections that follow. If used together as intended, these two parts of the
manual will allow the ice machine service technician to quickly diagnose many of the
problems encountered with the ice machines. When used as designed, the troubleshooting
trees can lead you from a general symptom to the most likely component to suspect as the
cause of the problem. The trees are not designed to be “parts changer guides”: please do
not use them as such.
Components returned to the factory for warranty are tested by the factory and will not be
covered under the warranty policy if they are not defective.
The troubleshooting trees are made of three types of boxes:
QUESTION boxes (Circle) ask a yes/no question and the answer will lead to either another
question box, a check box or a solution box.
CHECK boxes (Rectangle) will suggest a point to check for proper operation, and will often
refer you to a page in the service information sections of this manual. The result of the check
may lead to another box, or a solution box.
SOLUTION boxes (Triangle) suggest the most likely component to cause the malfunction
described in the heading of the tree. When reaching a solution box, DO NOT immediately
assume the component is defective. The final step is to verify that the component is indeed
defective, by using the service information in the sections that follow.
To use the troubleshooting trees, first find the page with the heading describing the type of
problem occurring. Begin at the top of the page and follow the tree, step-by-step. When a
check box is reached, it may be necessary to refer to another section in the manual.
Once a solution box is reached, refer to the appropriate section to verify that the component
in the solution box is, indeed, the problem. Adjust, repair or replace the component as
necessary.