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Repairs – After Sales Service
If your oven is not performing satisfactorily; consult
the fault finding guides within this instruction manual
(Something Not Working). In the event of a fault
occurring which you cannot resolve yourself from
advice given within this instruction manual. Your
first step is to contact our extended warranty
administrators on 0870 0107887 who will give you
details for your local Service Force Centre.
When contacting the Service Force centre, please
quote the model (Mod.) and serial number (S.N.),
both of which are shown on the rating plate. This is
situated on the lower front frame of the appliance
and can be seen upon opening the door.
Alternatively the rating plate may also be found on
the back or top of some models (where applicable).
The appliance must be protected by a suitably rated
fuse or circuit breaker. The rating of the appliance
is given on the rating plate.
Do not remove the rating plate from the
appliance as this may invalidate the
guarantee.
So that you always have these numbers at hand, we
recommend you make a note of them here:
Mod :…………………
PNC :…………………
S.N. :…………………
Your oven is covered by a 3 year parts and labour
guarantee (see separate details given at point of
sale). Please retain your purchase receipt safely for
the service engineer to verify the purchase details.
Spare parts
This product should be serviced by an authorised
service engineer and only genuine spare parts should
be used.
Under no circumstances should you attempt to
repair the machine yourself.
Repairs carried out by inexperienced persons may
cause injury or serious malfunctioning. Contact our
extended warranty administrators on 0870
0107887 who will give you details for your local
Service Force Centre.
Always insist on genuine spare parts.