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Repairs - after sales service
Your appliance comes with a three year
warranty.
If it is not working correctly; consult the
fault finding guides within this instruction
book (Something not working).
If a fault occurs which you can not resolve
through following the advice and
information contained within this
instruction manual, the next step is
to contact our extended warranty
administrators on:
0844 871 7771
They will give you details for your local
service engineer. Before calling out an
engineer, please ensure you have read the
details under the heading "Something not
working".
When you contact your local service
engineer you will need to give the following
details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of fault.
4. The purchase date and found on your
receipt.
5. The model and serial number of the
appliance.
So that you always have these numbers at
hand, we recommend you to make a note
of them here:
Mod. : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PNC : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S.N. : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IMPORTANT: If you call out an
engineer to a fault listed below, or
to repair a fault caused by incorrect
use or installation, a charge will be
made even if the appliance is under
guarantee.
Spare parts
Always insist on genuine spare parts.
An authorised service engineer should
service this product, and only genuine spare
parts should be used.
Under no circumstances should you
attempt to repair the appliance yourself.
Repairs carried out by inexperienced
persons may cause injury or serious
malfunctioning.
Contact your local John Lewis branch.