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■ Dishes in the TURBOZONE™ wash area are not clean
Are the dishes loaded to face the T
URBOZONE™ spray jets?
Load soiled dish surfaces to face the back of the dishwasher
toward the T
URBOZONE™ spray jets. Tilt the dishes toward
the back so water can drain from surfaces, and the lower
spray arm can wash the item from below.
NOTE: Loaded items may shift when dishracks are pushed
into the dishwasher. Make sure dishes do not interfere with
the spray arms, water feed tube, or T
URBOZONE™ spray jets.
Are items loaded so they do not overlap? Load items only
one row deep without any overlap so that the TURBOZONE™
spray jets can reach all surfaces.
Are the TURBOZONE™ spray jets free to rotate? Make sure
that no loaded items are interfering with the spray jets’
rotation.
Spots and stains on dishes
■ Spotting and filming on dishes
Is your water hard or is there a high mineral content in your
water? Conditioning the final rinse water with a liquid rinse
aid helps eliminate spotting and filming. Keep the rinse aid
dispenser filled.
Is the water temperature too low? For best dishwashing
results, water should be 120°F (49°C) as it enters the
dishwasher. Refer to the “Dishwasher Efficiency
Tips” section.
Did you use the correct amount of effective detergent? Use
recommended dishwasher detergents only. Refer to the
“Detergent Dispenser” section. Detergent must be fresh to be
effective. Store detergent in a cool, dry area. Heavy soil and/
or hard water generally require extra detergent.
Is the home water pressure high enough for proper
dishwasher filling? Home water pressure should be 20 to
120 psi (138 to 828 kPa) for proper dishwasher fill. If you have
questions about your water pressure, call a licensed, qualified
plumber.
NOTE: To remove spots and film from dishes, try a white
vinegar rinse. This procedure is intended for occasional use
only. Vinegar is an acid, and using it too often could damage
your dishwasher.
1. Wash and rinse dishes. Use an air-dry or an energy saving
dry option. Remove all silverware or metal items.
2. Put 2 cups (500 mL) white vinegar in a glass or
dishwasher-safe measuring cup on the bottom rack.
3. Run the dishwasher through a complete washing cycle
using an air-dry option. Do not use detergent. Vinegar will
mix with the wash water.
■ Silica film or etching (silica film is a milky, rainbow-
colored deposit; etching is a cloudy film)
Sometimes there is a water/chemical reaction with certain
types of glassware. This is usually caused by some
combination of soft or softened water, alkaline washing
solutions, insufficient rinsing, overloading the dishwasher,
and the heat of drying. It might not be possible to avoid the
problem, except by hand washing.
To slow this process use a minimum amount of detergent per
load. Refer to the “Detergent Dispenser” section. Use a liquid
rinse aid and underload the dishwasher to allow thorough
rinsing. Silica film and etching are permanent and cannot be
removed. Do not use heated drying.
■ White spots on cookware with nonstick finish
Has the dishwasher detergent removed cookware
seasoning? Reseason cookware after washing in the
dishwasher.
■ Brown stains on dishes and dishwasher interior
Does your water have high iron content? Rewash dishes
using 1-3 tsp (5-15 mL) of citric acid crystals added to the
covered section of the detergent dispenser. Do not use
detergent. Follow with a Normal wash cycle with detergent. If
treatment is needed more often than every other month, the
installation of an iron removal unit is recommended.
■ Black or gray marks on dishes
Are aluminum items rubbing dishes during washing?
Disposable aluminum items can break down in the
dishwasher and cause marking. Hand wash these items.
Remove aluminum markings by using a mild abrasive cleaner.
■ Orange stains on plastic dishes or dishwasher interior
Are large amounts of tomato-based foods on dishes placed
in the dishwasher? Stains gradually fade over time. Regular
use of heated drying will slow fading. Stains will not affect
dishwasher performance. Regular use of a rinse cycle and an
air-dry or energy-saving dry option will reduce the likelihood
of staining.
Dishes do not dry completely
■ Dishes are not dry
Did you load your dishwasher to allow proper water
drainage? Do not overload. Refer to the “Dishwasher
Loading” section. Use a liquid rinse aid to speed drying.
Are the plastics wet? Plastics often need towel drying.
Is the rinse aid dispenser empty? Refer to the “Rinse Aid
Dispenser” section.
Did you use an air-dry option? Use a heated drying option for
dryer dishes.
Dishes are damaged during a cycle
■ Chipping of dishes
Did you load the dishwasher properly? Load the dishes and
glasses so they are stable and do not strike together from
washing action. Minimize chipping by moving the rack in and
out slowly.
NOTE: Antiques, feather-edged crystal, and similar types of
china and glassware might be too delicate for automatic
dishwashing. Wash by hand.
Noises
■ Grinding, grating, crunching or buzzing sounds
A hard object has entered the wash module (on some
models). When the object is ground up, the sound should
stop. If the noise persists after a complete cycle, call for
service.
Dishwasher exterior is dirty or marked
■ Marks, smudges or residue on dishwasher exterior
Did you clean the dishwasher with a mild detergent and cloth
or use a stainless steel cleaner on models with a stainless
steel exterior? In most cases, regular use of a soft, damp
cloth or sponge and a mild detergent is all that is necessary
to keep the outside of your dishwasher looking fresh and
clean. If your dishwasher has a stainless steel exterior, a
stainless steel cleaner is recommended.