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Before You Call
• Solutions to Common Problems (cont'd)
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Oven smokes excessively during broiling. Meat is too close to the broil burner. Reposition the oven rack to provide more
clearance between the meat and the broiler.
Oven control beeps and displays any F
code error (for example F11).
Meat not properly prepared. Remove excess fat from meat. Slash remaining fatty
edges to prevent curling, but do not cut into the lean.
Broiler pan used without insert or insert covered with foil. DO NOT use the broiler
pan without the insert or cover the insert with foil.
Broiler drawer needs to be cleaned. Excessive smoking is caused by a build-up of
grease or food spatters. If the broiler is used often, clean on a regular basis (some
models).
Oven Door is open. Oven Door should be closed when broiling.
Poor baking results.
Electronic control has detected a fault condition. Press STOP/CLEAR to clear the
display and stop beeping. Reprogram oven. If fault recurs, record fault number.
Press STOP/CLEAR and call 1-800-4-MY-HOME® for assistance
(See back cover).
Many factors affect baking results. Make sure the proper rack position is used.
Center food in the oven and space pans to allow air to circulate. Allow the oven to
preheat to the set temperature before placing food in the oven. Try adjusting the
recipe's recommended temperature or baking time. If you feet the oven is cooking
too hot or cool, see Adjusting Your Oven Temperature.
Self-Cleaning cycle does not work.
Controls are not set properly. Follow instructions in Self-Cleaning section.
Self-cleaning cycle was interrupted. Stop time must be set 2 to 4 hours past the
start time. Follow steps under "Stopping or Interrupting a Self-Clean Cycle" under
Self Cleaning.
Soil is not completely removed. Failure to clean bottom front, top of oven or door areas outside oven seal. These
areas are not in the self-cleaning area, but get hot enough to burn on residue.
Clean these areas before starting the self-clean cycle. Burned-on residue may be
cleaned with a stiff nylon brush and water or a nylon scrubber. Be careful not to
damage the oven gasket.
Excessive spittovers in oven. Set self-clean cycle for a longer cleaning time.
Flames inside oven or smoking from vent. Excessive spittovers in oven. This is normal, especially for pie spitlovers or large
amounts of grease on the oven bottom. Wipe up excessive spittovers before
starting the self-clean cycle. If flames or excessive smoke are present, stop the self-
clean cycle and follow the steps under "Stopping or Interrupting the Self-Clean
Cycle" in the Self Cleaning section.
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