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Before You Call
Solutions to Common Problems
OCCURRENCE POSSIBLE CAUSE/SOLUTION
ESEC displays "- - " message. The ESEC Control will display " - - " in the digital display windows indicating that the ESEC
has a "Lockout" condition. This condition is normal when using the oven lockout or self-
clean features. Wait for the self-clean cycle to completely finish or if using the Oven Lockout
feature, press the Lock control pad to unlock the oven door.
Oven electronic control beeps and This oven is equipped with a state of the art electronic oven controller. Among the many
displays "F1, F2, F3", or"Fg", features is a full time oven circuit diagnostics system. The controller constantly monitors the
internal circuitry as well as several crucial oven circuits to insure they are all operating
correctly. If at any time one of these systems fails, the controller will immediately stop the
current operation and beep continuously (flashing an error code of "F1, F2, F3", or "F9" in
the controller display window.
ESEC displays "Er" message.
ESEC displays "F5, F6" or "F7"
message.
Oven control beeps when you try
to enter times or temperatures
Electronic control has detected a fault condition. Press CLEARIOFF to clear the display and
stop the beeping. Reprogram oven. If fault remains, record fault number. Press CLEAR/OFF
and call 1-800-4-MY-HOME® (See back cover).
ESEC control has detected a fault condition. Turn all surface control knobs to OFF and reset
the clock with the correct time of day if necessary. If the "Er" message remains, and call
1-800-4-MY-HOME® (See back cover).
The ESEC control constantly monitors the internal circuitry as well as several circuits to
insure they are all operating correctly. If at any time one of these systems fails, the ESEC
will immediately stop the current operation and flash an error code of "F5, F6", or "F7" in the
digital display windows. If any of these error messages remain or reappear in the display,
call 1-800-4-MY-HOME® (See back cover).
The oven control will only accept correct responses and/or the minimum number of
allowable entries for the appropriate feature. The oven control is designed to prevent
accidental entries. Review the instructions in this Use & Care Guide for the feature you are
trying to use. Also review the minimum and maximum temperature entries for the feature
you are trying to set on page 15 in this Use & Care Guide.
Poor baking results. Many factors affect baking results. Make sure the proper rack position is being used. Center
food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the
set temperature before placing food in the oven. Try adjusting the recipe's recommended
temperature or baking time. If you feel the oven is cooking too hot or cool, see "Adjusting
the Oven Temperature" section in this Use & Care Guide.
Self-Cleaning cycle does not work. Controls are not set properly. Follow instructions in the "Self-Cleaning" section.
Self-cleaning cycle was interrupted. Stop time must be set for 2, 3, or 4 hours past the start
time. Follow steps in "Stopping or Interrupting a Self-Clean Cycle" in the "Self Cleaning"
section.
Soil is not completely removed.
Failure to clean bottom front, top of oven or door areas outside oven seal. These areas are
not in the self-cleaning area, but get hot enough to burn on food residue. Clean these areas
before starting the self-clean cycle. Burned-on residue may be cleaned with a stiff nylon
brush and water or a nylon scrubber. Be careful not to damage the oven gasket.
Flames inside oven or smoking
from vent.
Excessive spillovers in oven. Set Self-Clean cycle for a longer cleaning time.
Excessive spiilovers in oven. This is normal, especially for pie spiilovers or large amounts
of grease on the oven bottom. Wipe up excessive spillovers before starting the self-clean
cycle. If flames or excessive smoke are present, stop the Self-Clean cycle and follow the
steps under "Stopping or Interrupting the Self-Clean Cycle" in the "Self-Cleaning" section.
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