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COOLING/ICE&WATER
Food is freezing Food with high water content was Rearrange items with high water content away from
in the refrigerator placed near an air vent. air vents.
compartment. Refrigerator temperature control is set If the temperature is too cold, adjust the control one
incorrectly, increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Refrigerator is installed in a cold When the refrigerator is operated in temperature
location, below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated
in temperature below 55°F (13°C).
Frost or ice crystals
form on frozen food
(outside of package).
Door is opened frequently or for long
periods of time.
When the doors are opened often or for tong periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost
and condensation. To lessen the effect, reduce the
frequency and duration of door openings.
Door is not closing properly. Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
Refrigerator or Incorrect temperature control settings. If the temperature is too cold, adjust the control one
Freezer section is too increment at a time and wait for the temperature to
cold. stabilize. Refer to the Setting the Controls section for
more information.
Frost or ice crystals Condensation from food with a high This is normal for food items with a high water
on frozen food water content has frozen inside of the content.
(inside of sealed food package.
package).
Food has been left in the freezer for Do not store food items with high water content in the
a long period of time. freezer for a long period of time.
Icemaker is not Demand exceeds ice storage The icemaker will produce approximately 100 cubes in
making enough ice. capacity, a 24 hour period.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Water filter has been exhausted.
Low house water supply pressure.
Reverse Osmosis filtration system is
used.
Tubing connecting refrigerator to
house supply valve is kinked.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve
fully open.
If the problem persists, it may be necessary to contact
a plumber.
fit is recommended that you replace the water filten
• Approximately every six months.
When the water filter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
The water pressure must be between 20 and 120 psi
on models without a water fitter and between 40 and
120 psi on models with a water filter.
if the problem persists, it may be necessary to contact
a plumber.
Reverse osmosis filtration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to Water Pressure section.)
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water flow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
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