KitchenAid KPES100 Espresso Maker User Manual


 
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WARRANTY AND SERVICE INFORMATION
ESPRESSO MACHINE
WARRANTY FOR PUERTO RICO
A limited two year warranty extends to the purchaser and any
succeeding owner for PRO LINE™ Series Espresso Machines operated
in Puerto Rico. During the warranty period, all service must be handled
by an Authorized KitchenAid Service Center.
IF YOU RESIDE IN THE 50 UNITED STATES and your KitchenAid
®
PRO LINE™ Series Espresso Machine should fail within two years of
ownership, simply call our toll-free Customer Satisfaction Center at
1-800-541-6390 Monday through Friday, 8 a.m. to 8 p.m.
(Eastern Time), or Saturday, 10 a.m. to 5 p.m. Give the consultant
your complete shipping address. (No P.O. Box Numbers, please.)
KitchenAid will arrange to deliver an identical or comparable
replacement to your door free of charge and arrange to have your
“failed” Espresso Machine returned to us. Your replacement unit will
also be covered by our two year full warranty.
Please bring the Espresso Machine, or ship it prepaid and insured, to the
nearest Authorized Service Center. Call toll-free 1-800-541-6390
Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday,
10 a.m. to 5 p.m. to learn the location of a Service Center near you. Your
repaired Espresso Machine will be returned to you prepaid and insured.
When you receive your replacement PRO LINE™ Series Espresso
Machine, use the carton and packing materials to pack-up your
“failed” Espresso Machine. In the carton, include your name and
address on a sheet of paper along with a copy of the proof of
purchase (register receipt, credit card charge slip, etc.).
ARRANGING FOR
HASSLE-FREE REPLACEMENT