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F R E Q U E NT LY A SK E D Q U E S TI O N S F R E Q U E NT LY A SK E D Q U E S TI O N S
What type of coffee filter do I use?
For Standard size Brew Basket:
Flat 10 to 12 cup filter (recommended brand Bunn or Brew Rite)
*Please Note: A 8-12 cup filter will not work properly because the sides of the filter are not high enough to hold
all the coffee grounds appropriately.
For Elongated 2 cup Brew Basket:
Cone filter (recommended Melita #4)
Can I use a gold mesh coffee filter?
Yes, the Mr. Coffee or Brew Rite 10-12 cup gold mesh filter works well.
How much coffee will it brew at a time?
There are three different settings.
2 cup (9oz) = 1 full coffee mug
½ carafe (27oz) = 6 cups (coffee/euro standards) = 3 full coffee mugs
Full carafe (54oz) = 12 cups (coffee/euro standards) = 6 full coffee mugs
Please Note: Volume may vary slightly do to input water pressure.
How long does it take to brew coffee?
The unit pre-heats for 30 seconds, after it preheats it will take …
7 minutes for a full carafe
3 ½ minutes for half a carafe
70 seconds for 1 full mug/2 cup mode
At what temperature does the Brew Express brew coffee?
The Brew Express is set to brew coffee at the prescribed temperature in accordance to the standards of the Specialty
Coffee Association of America (SCAA). The water entering the basket of grounds will be at the temperature is between
195 to 205 degrees Fahrenheit for a period of 90% of the brew cycle time. This is the best brewing temperature accord-
ing to the SCAA. After brewing a full carafe, the coffee entering the carafe will be approximately 178 degrees or higher.
How long will the coffee stay hot in the carafe?
Between 2 - 3 hours (based upon Full Carafe volume); it is a thermal vacuum sealed carafe (no glass).
*Coffee tastes its best within an hour of brewing according to the SCAA
Please Note: Depending upon volume brewed or amount retained in carafe will decrease the time for keeping coffee hot.
Does hard water affect the Brew Express?
Mineral deposits may attach to components while water is being heated. The water never boils within any of the Brew Ex-
press components. The water is heated while it travels through the Brew Express into the brew basket and never gets the
opportunity to boil. Therefore you should not have any water deposit build up within the unit. Although we recommend you
use a filter for better taste, and to filter out any hard water deposits and debris particles. Geographic locations with a high
mineral water content and hard water are required to install a filter that prevents calcium.
Is a water filter Required?
Depending upon your water quality and hardness will determine the need for a filter. It will be required upon the following
conditions:
If your water is noted to be “Hard Water” we require that a filter be installed. The filter should be a special filter to
reduce lime scale and calcification.
If your water has high quantity of sediment such as a well may produce we require a sediment style filter.
Please note: If you already have a filter system on the home or if you are using an alternate water source such as a
water jug with a pump system, a filter will not be required.
Additionally, remember to run water through filter prior to connecting the Brew Express, or you may clog the Brew
Express with the initial filter particles. It is highly recommended to read filter instructions and purge water through it
until water is clear.
What type of filter is required?
For Sediment, a simple ice maker style filter will work. There are several filters on the market, like the GE Smart Filter that
is easy to install and goes under the sink.
For Hard Water we recommend brands like Cuno or Everpure. It maybe a good suggestion to research filters with your local
water filtration supplier.
Remember: Make sure you purge water through the water filter before you attach it to the Brew Express otherwise charcoal
from the filter may clog the water valve within the machine.