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Section 1 General Information
Part Number 000002688 1-3
Owner Warranty Registration Card
GENERAL
The packet containing this manual also includes
warranty information. Warranty coverage begins the day
the ice machine is installed.
If the OWNER WARRANTY REGISTRATION CARD is
not returned, Manitowoc will use the date of sale to the
Manitowoc Distributor as the first day of warranty
coverage for your new ice machine.
Commercial Warranty Coverage
GENERAL
The following Warranty outline is provided for your
convenience. For a detailed explanation, read the
warranty bond shipped with each product.
Contact your local Manitowoc Distributor or Manitowoc
Ice, Inc. if you need further warranty information.
PARTS
1. Manitowoc warrants the ice machine against defects
in materials and workmanship, under normal use
and service for two (2) years from the date of
original installation.
2. The compressor is covered by an additional three
(3) year (five years total) warranty beginning on the
date of the original installation.
LABOR
1. Labor required to repair or replace defective
components is covered for two (2) years from the
date of original installation.
EXCLUSIONS
The following items are not included in the ice machine’s
warranty coverage:
1. Normal maintenance, adjustments and cleaning as
outlined in this manual.
2. Repairs due to unauthorized modifications to the ice
machine or use of non-standard parts without prior
written approval from Manitowoc Ice, Inc.
3. Damage caused by improper installation of the ice
machine, electrical supply, water supply or drainage,
or damage caused by floods, storms, or other acts of
God.
4. Premium labor rates due to holidays, overtime,
etc.; travel time; flat rate service call charges;
mileage and miscellaneous tools and material
charges not listed on the payment schedule.
Additional labor charges resulting from the
inaccessibility of equipment are also excluded.
5. Parts or assemblies subjected to misuse, abuse,
neglect or accidents.
6. Damage or problems caused by installation,
cleaning and/or maintenance procedures
inconsistent with the technical instructions provided
in this manual.
AUTHORIZED WARRANTY SERVICE
To comply with the provisions of the warranty, a
refrigeration service company qualified and authorized
by a Manitowoc distributor, or a Contracted Service
Representative must perform the warranty repair.
NOTE: If the dealer you purchased the ice machine from
is not authorized to perform warranty service; contact
your Manitowoc distributor or Manitowoc Ice, Inc. for the
name of the nearest authorized service representative.
SERVICE CALLS
Normal maintenance, adjustments and cleaning as
outlined in this manual are not covered by the warranty.
If you have followed the procedures listed in this manual,
and the ice machine still does not perform properly, call
your Local Distributor or the Service Department at
Manitowoc Ice, Inc.
Important
Complete and mail the OWNER WARRANTY
REGISTRATION CARD as soon as possible to
validate the installation date.