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Tr oubleshooting
To avoid risk of severe personal injury, electrical shock or death, do not remove outer case at any time.
Only an authorized servicer should remove outer case.
WARNING
BEFORE CALLING FOR SERVICE
Check the following list to be sure a service call is really necessary. A quick reference of this manual as well as reviewing
additional information on items to check may prevent an unneeded service call.
ALL THESE THINGS ARE NORMAL
• Dull thumping sound during oven operation.
• Steam or vapor escaping from around the door.
• Light reflection around door or outer wrapper.
•Dimming oven light and change in blower sound during oven operation at power levels other than high.
• Some radio and TV interference might occur during operations. It is similar to the interference caused by other small
appliances such as mixers, blow dryer, etc.
Problem Possible Causes
Oven will not start • Electrical cord for oven is not plugged in.
-Plug into the outlet.
• Door is open.
-Close the door, open, and try again.
• Wrong operation is set.
-Check operation instructions.
Arcing or sparking • Materials to be avoided in microwave oven are used.
-Use microwave-safe cookware only.
• The oven is operated when empty.
-Do not operate with oven empty.
• Food soils remain in the cavity.
-Clean cavity with wet towel.
Uneven cooking or • Materials to be avoided in microwave oven are used.
poor defrosting -Use microwave-safe cookware only.
• Cooking time/Cooking power level is not suitable.
-Use correct time/Cooking power level.
• Food is not turned or stirred.
-Turn or stir food.
Overcooked foods • Cooking time/Cooking power level is not suitable.
-Use correct time/Cooking power level.
Undercooked foods • Materials to be avoided in microwave oven are used.
-Use microwave-safe cookware only.
• Food is not defrosted completely.
-Completely defrost food.
• Oven ventilation ports are restricted.
-Check to see that oven ventilation ports are not restricted.
• Cooking time/Cooking power level is not suitable.
-Use correct time/Cooking power level.