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Before You Call
Won’t run
Check these points if your refrigerator...
• the temperature control turned to “Off”
• the power cord not plugged in
• no power at the electrical outlet
• the circuit breaker tripped or the house fuse blown
• refrigerator is in automatic defrost
• modern refrigerators are larger and run colder, which requires more running time to
provide more stable temperatures
• prolonged door openings
• the base grille blocked
• too many door openings
• the door not sealing (due to a package or a container holding door open)
• warm room temperature
• the cabinet not level
• a weak floor
• odor producing foods should be covered or wrapped
• the interior needs cleaning
• normal air flow for condenser circulation
• the cabinet not level
• a weak floor
• can occur during hot, humid weather with frequent or prolonged door openings
• door not closed properly
• food not wrapped properly
• hot, humid weather
• the normal setting has been chosen
• the drawer has not been opened for four weeks
• for best results, refrigerator and freezer controls should be set at the mid (5) levels
• After drawer openings, the addition of a new load or changing settings, the readout
may vary. The temperature will recover in a short period of time.
• the refrigerator or freezer control set too warm
• prolonged door openings
• the refrigerator control set too cold
• a normal sound caused by defrost water dripping on defrost mechanism
• the appearance of a red glow or reflection is normal during the defrost cycle
• products with high sugar content may not harden completely when frozen (ice cream,
concentrated juice, etc.)
• adjust freezer control to a colder setting
• This is normal. The control will count down 12 months or 416 gallons whether the
filter or the filter bypass is in place. Reset the light (see pg. 11)
• cold air moving over the ice cubes causes shrinkage, especially with limited usage.
This is normal
• the stop arm in OFF (up) position
• the water supply turned off
• the water pressure too low
• the freezer too warm
• special design to limit condensation during periods of high humidity
• ice jam in the dispenser
• ice maker not operating
• lock switch on (see page 11)
• water supply turned off
• water pressure too low
• lock switch on (see pg. 11)
NOTE: For further assistance contact Maytag Appliances Sales Company, Maytag Customer Assistance: U.S. 1-800-688-9900 or Canada 1-800-688-2002
Runs too long/ too
frequently
Noisy operation
Warm air from cabinet bottom
Cabinet vibrates
Moisture on inside cabinet walls
Excessive moisture in or around crisper
No temperature readout in the
ClimateZone
™
Technology (select
models) drawer display
ClimateZone
™
temperature readout is
not within target range
Refrigerator or freezer compartment
too warm
Refrigerator compartment too cold
Freezer not freezing properly
Sizzling sound in freezer
Visible glow in the freezer vents
Water Filter Change Reminder light
(select models) comes on when the filter
bypass is in place
Ice cubes evaporate
Automatic ice maker not operating
Odor in cabinet
Front cabinet surface warm to the touch
Ice dispenser not operating
Water dispenser not operating