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About Your Warranty and Service Satisfaction
One simple step sets you on the road to complete customer satisfaction:
Mail in your warranty card and file your food dehydrator’s exclusive registration
number now!
Your serial number and dehydrator model number are located on the bottom of the
base power unit on the FD-50 and FD-1010, and the bottom of the top-mounted
power unit on the FD-60.
We enter this number into our database. It registers your warranty and identifies
your machine specifically by its individual code. Should you call in for help on
our 800 toll free line, your registration number helps us identify your machine and
speeds up our assistance to you.
Five Easy Steps to Satisfaction
Should you have a problem with your food dehydrator, please refer to these steps
for help:
1. Call us on our toll free number, 1-800-288-4545, and tell us about your prob-
lem.
2. If we instruct you to send us all or part of your appliance for repair or replace-
ment, the Customer Satisfaction representative will give you an authorization
number (this number notifies our receiving department to expedite your
repair). Pack your unit carefully in a sturdy carton to prevent damage because
any damage caused in shipping is not covered by the warranty.
3. Print your name, address and authorization number on the carton.
4. Write a letter explaining the problem. Include the following: your name,
address and a copy of the original bill of sale.
5. Attach the sealed envelope containing the letter inside the carton. Insure the
package for the value of the food dehydrator and ship prepaid to:
The Metal Ware Corporation
1700 Monroe Street
Two Rivers, WI 54241
1-800-288-4545
www.nesco.com