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The machine does not rinse when turned on although the automatic rinse
feature is set to "On".
When the machine is still at a temperature of about 140°F (60°C). The machine
will not rinse when it's too hot.
The water dispensing stops when programming the serving size.
– There was not enough water in the
tank (if the unit is not plumbed).
The dispensed water amount will
not be saved.
– If the maximum water amount is
dispensed, the water flow stops
automatically. The maximum water
amount is saved.
– Fill the water tank before programming
the serving size.
Water is in the waste unit.
This is not a fault. This is residual water from the cleaning
process.
"Coffee water" is in the waste unit.
If the grind control is set to very fine,
there might be coffee water in the
waste unit.
If the grind control is not set to very fine,
contact Technical Service.
The descaling process was started accidently.
The descaling process cannot be canceled once it is started. The process
needs now to be completed. This is a safety feature to ensure the process will be
completed. It is important for best results and the longevity of the machine.
The preheating time is increased, the water flow amount is not correct and
the unit performs less?
The machine needs to be descaled. See "Descaling the appliance".
No water flows from the spouts.
The filters in the brew unit are
clogged.
Rub any residue off the filters with a
sponge.
Frequently asked questions
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