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If an error occurs a fault message will appear in the right display. Minor problems
can be fixed without a service call.
Message Possible fault Solution
Chamber empty -
please refill
The selected coffee chamber is empty. Fill with coffee capsules.
Please fill with fresh water This is a reminder to fill the water tank
with fresh water when the machine is
turned on.
Please set the time of day The machine was disconnected from
the power supply and the time of day
needs to be reset.
Set the time of day.
Empty drip tray and clean
contacts
The drip tray is full and/or the metal
contact sensors on the tray are soiled.
Empty and clean the drip tray.
Clean and dry the contacts.
Please use descaling
funnel and close the door
The capsule plate needs to be taken
out and replaced by the descaling
funnel.
Remove the capsule plate and
insert the colored funnel.
Please insert capsule
plate
The capsule plate or perforator are
missing or the descaling funnel is still
in the machine.
Insert the capsule plate or
perforator.
Please insert carousel The carousel is missing or the sensor
under the carousel tray is soiled.
Insert the carousel and clean
the sensor with a cloth.
Please open the valve Steam cannot be supplied if the steam
valve is closed.
Press the steam lever down.
Please close the valve The steam lever is still pressed down. Push the steam lever up.
Maintenance required The perforator needs to be replaced
after about 15,000 cups of coffee.
Turn the left jog shuttle to
"Settings". Turn the right jog
shuttle to maintenance and
change the perforator (see
"Common coffee system care -
Maintenance").
Confirm to start The selected process is prompted to
start.
Press the right jog shuttle.
Confirm to continue The descaling needs to be continued. Press the right jog shuttle.
Empty A coffee chamber was selected which
has not been allocated to a coffee type.
Allocate a type of coffee to the
chamber.
No. of uses until
descaling has to be done
The machine counts the number of
drinks made before descaling has to
be carried out. Once this number
reaches zero, the machine locks until
the descaling process has been
successfully completed.
Descale the machine
(see "Descaling the appliance").
Fault messages
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