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Problem Possible cause Remedy
There is a strange
smell or vapours
when a new appliance
is being used.
The smell and any vapours
will dissipate after a short
time. They are not harmful
and do not indicate a faulty
connection or appliance.
The power levels 1 to
9 flash.
There is no pan on the
cooking zone, or the pan is
unsuitable.
Use a suitable pan (see
"Pans").
After the hob is
switched on "LC"
appears in the timer
display for a few
seconds.
The system lock is
activated.
Deactivate the system lock
(see "Safety lock / System
lock").
After the hob is
switched on "dE"
appears in the timer
display for a few
seconds.
The cooking zones do
not heat up.
The appliance is in
demonstration mode.
Deactivate demonstration
mode (see
"Programming").
A cooking zone or the
whole hob switches
off automatically.
A cooking zone has been
in use for too long.
You can use the cooking
zone again by switching it
back on (see "Safety
switch-off").
The overheating protection
mechanism has triggered.
See "Overheating
protection".
The Booster has
deactivated early
automatically.
The overheating protection
mechanism has triggered.
See "Overheating
protection".
The cooking zone is
not working in the
usual way at the
power level set.
Problem solving guide
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