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Repairs should only be carried out by an authorized technician in accordance
with local and national safety regulations. Unauthorized repairs could cause
injury or appliance damage. The manufacturer cannot be held responsible for
unauthorized work.
What if the cooktop or the burners cannot be turned on?
Possible fault Solution
The cookware is not suitable for an
induction cooktop.
Use the correct pots and pans, see
"Cookware".
The Child Safety Lock is activated. Deactivate the safety lock.
See "Child Safety Lock".
The main fuse has blown. Check the main fuse.
What if the burner does not heat up but can be turned on and a power level
can be selected?
Possible fault Solution
The cooktop is in the demo mode. See "Programming - P0".
What if a ß appears in a burner display?
Possible fault Solution
The burner was turned on without
a pan on it.
Be sure the correct burner is turned on and
a pan is on it.
The cookware is not suitable for an
induction cooktop.
Use the correct pots and pans, see
"Cookware".
What if a single burner or the whole cooktop switches itself off?
The Safety cut-out or Overheating protection feature has been activated. See
"Safety features".
What if food does not cook when using auto-heat?
Possible fault Solution
The pot or pan does not transfer
heat properly.
Use the correct pots and pans, see
"Cookware".
Large amounts of food are being
cooked.
Select a higher continued power level.
Frequently asked questions
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