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Steam is coming from the oven.
When cooking foods with a high water content (e.g.
oven chips) there may be some steam visible at the top
of the door. Take care when opening the oven door,
as there may be a momentary puff of steam when the
door is opened. Stand well back and allow any steam to
disperse.
The oven fan is noisy.
The note of the fan may change as the oven heats up
– this is perfectly normal.
Grill not cooking properly.
Are you using the pan and trivet supplied with the
cooker? Is the pan being used on the runners, not the
floor of the compartment? Is the grill tray pushed fully
back to stop?
The knobs get hot when I use the oven or the grill.
Can I avoid this?
Yes, this is caused by heat rising from the oven or the
grill and heating them up. Do not leave the oven door
open. Make sure that the grill pan is pushed right back
to the ‘back stop’ when grilling. Always grill with the
compartment door closed.
If there is an installation problem and I don’t get
my original installer to come back to fix it, who
pays?
You do. Service organizations will charge for their call-
outs if they are correcting work carried out by your
original installer. Therefore, it is in your own interest to
keep track of this installer so that you can contact them
as required.
Power failure.
In the event of a failure in the electrical supply
remember to reset the clock to ensure that the timed
oven continues to operate.
Food is cooking too slowly, too quickly, or
burning.
Cooking times may differ from your previous
oven. Check that you are using the recommended
temperatures and shelf positions – see the ‘Oven Cooking
Guide’ – then adjust the settings according to your own
individual tastes.
The oven is not cooking evenly.
Do not use a baking tray with dimensions larger than
those specified in the section, ‘General Oven Tips’.
If you are cooking a large item, be prepared to turn it
round during cooking.
If two shelves are used, check that space has been left for
the heat to circulate. When a baking tray is put into the
oven, ensure that it is placed centrally on the shelf.
6. Troubleshooting
Check that the door seal is not damaged and that the
door is held firmly against the seal.
A dish of water when placed on the shelf should be the
same depth all over. (For example, if it is deeper at the
back, then the back of the cooker should be raised up or
the front lowered). If the cooker is not level arrange for
your supplier to level it for you.
Oven temperature getting hotter as the cooker
gets older.
If turning the temperature down using the oven control
knob has not worked, or has only worked for a short
time, then you may need a new thermostat. This should
be fitted by a service person.
The oven light is not working.
The bulb has probably blown. You can buy a
replacement bulb (which is not covered under the
guarantee) from most electrical stores. Ask for a 25W
standard E14 connection lamp, FOR OVENS. It must be a
special bulb, heat resistant to 300°C. See the HELP leaflet
for spares by mail order.
Before removing the existing bulb, turn off the power
supply and ensure that the oven is cool. Open the oven
door and remove the oven shelves.
Locate the bulb cover and unscrew it by turning it anti-
clockwise (it may be very stiff).
Now unscrew the existing bulb anti-clockwise, taking
care to protect your fingers with a glove in case the bulb
should shatter.
Screw in the new bulb clockwise and then screw the
bulb cover back on. Turn on the electricity supply and
check that the bulb now lights.
DocNo.054-0001 - Troubleshooting BI oven