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4. Troubleshooting
Resolving minor problems yourself
Experience has shown that you can resolve most problems
that occur during normal daily usage yourself, without having
to call out a service engineer. Not only does this save costs
but it also means that the appliance is available to use. The
following list of common occurrences and their remedies
should help you identify the causes of most problems.
Problems when the unit is switched on
Appliance does not start up
• Fault with fuse in mains electricity supply.
• Plug not inserted in wall socket.
• Appliance door not closed properly.
• Programme button has not been pressed. Water tap not
turned on.
• Blocked strainer in water intake hose.
Caution: Remember that repairs should only
be carried out by a suitably qualified specialist.
Improper repairs can lead to considerable
equipment damage as well as danger to the user.
Problems with the appliance
Error display on the time-remaining indicator
• When the time remaining indicator blinks ‘E1’
(Fig.4-1). Have you checked if the door is closed
properly?
• When the time remaining indicator blinks ‘E3’ (Fig.4-2).
Have you checked if the drain hose is too low?
• When the time remaining indicator blinks ‘E4’ (Fig.4-3).
Have you checked if the drain hose is crimped or bent?
Is the drain hose is too high?
• When the time remaining indicator blinks ‘E5’
(Fig.4-4). Have you checked if the water is turned on
and the hose is connected properly; the water supply
to the house is on and has sufficient pressure; the water
supply hose is crimped or bent; the filter for the water
supply hose is clogged. The drain hose is too low.
• If, after these checks the dishwasher still does not
function or has any other error displayed, press the
programme button and hold it in for about 3 seconds,
then press the ON-OFF button to OFF. Wait a few
minutes then turn the dishwasher back on and try
again. If the dishwasher still does not function and/or
the problem persists, contact the nearest authorized
service centre and provide them with the following
information:
1. The nature of the problem.
2. The model type number (Mod...) and serial
number (S/N...), as indicated on the plate located
on the side of the inner part of the door.
Fig.4-1
Fig.4-2
Fig.4-3
Fig.4-4
DocNo.800-0402 - Overview - RDW6015 dishwasher