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06 TROUBLESHOOTING
Troubleshooting _61
PROBLEM POSSIBLE CAUSE SOLUTION
Oven smokes
excessively during
broiling.
The control has not been set
properly.
Refer to the section on setting oven •
controls.
Make sure the oven door is opened to the •
broil stop position.
The meat has been placed too
close to the element.
Reposition the rack to provide proper •
clearance between the meat and the
element. Preheat the broil element for
searing.
The meat has not been properly
prepared.
Remove the excess fat from the meat. Cut •
away fatty edges that may curl, leaving the
lean intact.
The insert on the broiler pan has
been positioned upside down,
preventing the grease from
draining.
Position the insert on the pan so that •
the ribs are up and the slots are down,
allowing the grease to drip into the pan.
Grease has built up on oven
surfaces.
Regular cleaning is necessary when •
broiling frequently.
Food does not bake
or roast properly.
The oven controls have not been
set correctly.
See the chapter on operating the oven.•
The oven rack has been positioned
incorrectly or is not level.
See the section on using the oven racks •
on page 32.
Incorrect cookware or cookware of
improper size being used.
The oven sensor needs to be
adjusted.
See the section on adjusting the •
thermostat on page 46.
Food does not broil
properly.
The oven controls have been set
incorrectly.
Press the • BROIL pad.
The rack has not been properly
positioned.
See the broiling guide on page 41.•
Cookware not suited for broiling. Use suitable cookware.•
Aluminum foil used on the broiling
pan and grid has not been fitted
properly and slit as recommended.
See the section on broiling on page 40.•
In some areas the power (voltage)
may be low.
Preheat the broil element for 10 minutes.•
See the broiling guide on page 41.•
The oven
temperature is too
hot or too cold.
The oven sensor needs to be
adjusted.
See the section on adjusting the •
thermostat on page 46.
Scratches or
abrasions on
cooktop surface
The cooktop is being cleaned
improperly.
Scratches are not removable. Tiny •
scratches will become less visible in time
as a result of cleaning.
Cookware with rough bottoms
were used on the cooktop or
there were coarse particles (eg.
salt or sand) present between the
cookware and the surface of the
cooktop.
To avoid scratches, use the recommended •
cleaning procedures. Make sure bottoms
of cookware are clean before use, and use
cookware with smooth bottoms.
Cookware has been slid across the
cooktop surface.
FTQ307NWGX_XAA DG68-00228A.indd 61 2009-06-30 1:55:09