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Troubleshooting
Troubleshooting
Problem Cause Action
Grill
Smoke comes out
during operation.
During initial operation, smoke may
come from the heating elements
when you rst use the oven.
This is not a malfunction. After
you run the oven 2-3 times, it
should stop.
Food is on the heating elements. Let the oven cool and then
remove the food from the heating
elements.
Food is too close to the grill. Put the food a suitable distance
away while cooking.
Food is not properly prepared
and/or arranged.
Make sure food is properly
prepared and arranged.
Oven
The oven does not
heat.
The door is open. Close the door and try again.
Smoke comes out
during preheating.
During initial operation, smoke may
come from the heating elements
when you rst use the oven.
This is not a malfunction. After
you run the oven 2-3 times, it
should stop.
Food is on the heating elements.
Let the oven cool and then remove
the food from the heating elements.
There is a burning
smell or a burnt
plastic smell when
using the oven.
Plastic or non-heat resistant
cookware is used.
Use glass cookware suitable for
high temperatures.
There is a bad
smell coming from
inside the oven.
Food residue or plastic has melted
and stuck to the interior.
Use the steam function and then wipe
the interior of the microwave with a
dry cloth. You can put a measuring
cup containing a cup of water and a
lemon slice inside and run the oven to
remove the odor more quickly.
The oven does not
cook properly.
The oven door is frequently
opened during cooking.
Do not open the door frequently
unless you are cooking things that
need to be turned. If you open the
door often, the interior temperature
will be lowered and this may affect
the results of your cooking.
The oven controls are not correctly
set.
Set the oven controls correctly and
try again.
The grill or other accessories are
not correctly inserted.
Insert the accessories correctly.
The wrong type or size of
cookware is used.
Reset the oven controls or use
suitable cookware with at bottoms.
MC17J8000CS_AA _DE68-04224C-01_EN.indd 72 2015-11-26 �� 4:07:06