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BEFORE CALLING FOR SERVICE
Save time and money m Check this list before you cail for service.
To eliminate unnecessary service calls, first, read all the InatrucUons In this manual carefully. Then, If you have a
problem, always check this list of common problems and possible solutions before you call for service.
If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When
calling, have this manual handy with the model number, the Repair Parts list, model number, serial number and
purchase date.
PROBLEM DON'T CALL FOR SERVICE
UNTIL YOU CHECK
• Cooktop burners and oven
burners do not work
• Cooktop burner does not
work; oven OK
Foods do not bake properly
POSSIBLE CAUSE
• Gas supply not connected or
not turned on. If using L.P.
gas, tank may be empty.
• Range not properly grounded
or polarlzad. This can affect
spark Ignition (spark ignition
models only).
• Controls not set correctly
• Burners not adjusted properly
• Soil clogging holes (ports) in
burner or burner assembly
misslignad
• Improper operation of control
• Burners notadjuated properly
• Oven not preheated long
enough
• Improper rack or pan piece-
ment
• Oven vent blocked or covered
• Improper temperature set-
ting for utensil used
• Recipe not followed
• Improper thennostat calibra-
tion
• Range and oven rack not
level
• Using Improper cookware
• To check If the gas Is tumad on, light the
cooktop burners wifh s match by follow-
Ing the steps In the Ignition section of this
manual. If the burners do not light, check
the shut-off valve below the lift-up
cooktop (see valve to be sure that It Is In
the open position).
If using L.P. gas, isthere any gas Inthe LP.
tank?
• Check InatallaUon Instructions.
• See burner Ignition secUon In this manual.
• See the Installation InstrucUons.
• Check Installation Instructions
• See the removable cooktop burner sec-
tion and the cleaning tips In thls manual.
• Be sure to push knob In while turning.
• See the Installation Instructions.
• Be sure to preheat:
10 minutes
• Maintain uniform air space around pans
and utensils; see oven cooking section.
• Be sure oven vent (in panel behind
cooktop) is not blocked.
• Raduce temperature 25 deg rses for glass
or dull/darkened pans.
• Is recipe teated and reliable?
• Check oven temperature adjustment pro-
cadures (next page).
• Check the Installation Instructions for lev-
eling Instructions.
• See oven cooking secUon.
14 NGSER10-2