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Troubleshooting Guide 20
Troubleshooting
I
f your wine storage unit is not operating properly, refer to
the following troubleshooting guide before calling your
Sub-Zero authorized service center or dealer. This guide
will save you time and trouble and may help you avoid the
expense of a service call.
The wine storage unit is not operating.
• Is there electrical power to the unit?
• Is your home circuit breaker or fuse on?
• Is the unit on? Depress the UNIT ON/OFF key pad.
• Is the condenser area clean?
The wine storage unit is warmer than usual.
• Is the control set properly?
• Is the condenser area clean?
• Have the door or drawers (model 427R) been open for
a long time?
The wine storage unit runs for long periods of time.
• Is the condenser area clean?
• On hot days and in warm room temperatures, the
compressor runs longer.
• Have the door or drawers (model 427R) been open for
a long time?
• Have you recently added a large amount of wine?
Condensation forms inside the unit.
• This is normal during periods of higher humidity
(summer) and with frequent door openings.
• Are the door and drawers (model 427R) closing and
sealing properly?
C
ondensation forms inside the unit.
• This is normal during periods of higher humidity
(summer) and with frequent door openings.
• Are the door and drawers (model 427R) closing and
sealing properly?
Condensation forms outside the unit.
• During periods of high humidity, some condensation
may appear on outside surfaces. The condensation will
disappear when the humidity drops. Be sure that the
door and drawers (model 427R) are closing and sealing
properly. If condensation persists, contact your
Sub-Zero authorized service center.
You need product information.
• Call Sub-Zero customer service at 800-222-7820
or visit our website, subzero.com, for planning,
installation and product information.
You need service.
• If service is necessary, maintain the quality built into
your Sub-Zero unit by calling a Sub-Zero authorized
service center.
• To obtain the name and number of a Sub-Zero author-
ized service center, check the contact & support
section of our website, subzero.com or call Sub-Zero
customer service at 800-222-7820.
• When calling for service, you will need the model and
serial numbers of your unit. The numbers are listed on
the product rating plate. For models 424 and 424FS,
the rating plate is located on the underside of the top
wall. For models 427, 427R and WS-30, it is attached
to the underside of the control panel.