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Service Information 22
Service Information
T
his use & care guide gives you the information necessary
to preserve your wine at optimum quality in your Sub-Zero
wine storage unit.
If you do need service, be sure to have the model and
serial number of your unit when you call. The numbers are
listed on the product rating plate. For models 424 and
424FS, the rating plate is located on the underside of the
top wall. For models 427, 427R and WS-30, it is attached
to the underside of the control panel. Refer to pages 5–7
for location of the rating plate for your specific model.
For warranty purposes, you will also need the date of
installation and the name of your Sub-Zero dealer. Record
this information below for future reference.
BEFORE CALLING FOR SERVICE
Before calling a Sub-Zero authorized service center, refer
to the troubleshooting guide on pages 20–21. Check the
household fuse or circuit breaker to see if it has been
blown or tripped and that the electrical connection to the
appliance has not been disconnected. A power outage
may also have caused a disruption in service.
PRODUCT REGISTRATION
Register your new Sub-Zero today so that we may ensure
your satisfaction. You may register by one of the following
options:
1) Mail in the completed Sub-Zero product registration
card.
2) Register online at subzero.com.
3) Register by phone by calling Sub-Zero customer
service at 800-222-7820.
The model and serial number of your unit are printed on
the enclosed Sub-Zero product registration card. If you
provide us with your e-mail address, we will send you
exciting new product updates and recipes as they become
available, along with information on special events.
Model Number:
Serial Number:
Installation Date:
Sub-Zero Authorized Service Center:
Phone:
Sub-Zero Dealer:
Phone:
©Sub-Zero, Inc. all rights reserved. The information and images in this guide are the copyright property of Sub-Zero, Inc. Neither this guide nor
any information or images contained herein may be copied or used in whole or in part without the express written permission of Sub-Zero, Inc.