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Trouble Shooting guide (continued)
Espresso does not have any Not enough coffee in filter. See "Guide to the perfect espresso"
Crema. pg 15.
Handle comes off during group. Coffee tamped too hard. Tamp the coffee grounds lighter.
Coffee grind is too fine. Change to a coarser grind of coffee.
Filter handle is not attached correctly, Ensure the handle is firmly positioned
or has not been tightened sufficiently. onto the group head.
See "Guide to the perfect espresso"
pg 15.
Top edge of filter is not free of coffee Clean around the edge of the filter and
granules. wipe the group head clean of coffee.
The group head is dirty. Wipe group head with a damp cloth.
The group head is defective. Contact a Sunbeam Service Centre.
Group head rubber seal is warn or Contact a Sunbeam Service Centre.
damaged.
Coffee is too cold. Cups, filter and filter hand are cold. Pre-heat cups, filters, handle and
filter. See "Guide to the perfect
espresso" pg 15.
If making a cappuccino or latte Ensure that milk is heated properly
the milk may not be heated enough. during texturing, but be sure not to boil
the milk. See "Guide to milk texturing"
pg 16.
No steam from the steam nozzle. Steam nozzle is blocked. See "Care & Cleaning" pg 20.
Not enough froth when frothing Milk is not fresh. Ensure the milk is fresh.
Milk temperature is too warm. Ensure that the milk is well refrigerated
before use.
Jug. For best texturing results use a stainless
steel jug and if possible refrigerate or
run the jug under cold water before use.
Steam nozzle is blocked. See "Care & Cleaning" pg 20.
Milk has been boiled. Start again with fresh, chilled milk.
Uneven cup filling. Uneven tamping or obsruction in the Ensure coffee is tamped evenly
pouring spouts. and check that there is nothing
obstructing the pouring spouts.