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Models 340, 341, 342 T roubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
4. The walls of the freezing
cylinder are scored.
a. Broken beater pins. a. Repair or replace the
beater assembly.
-- --
b. The gear unit is out of
alignment.
b. Contact service
technician.
-- --
c. The beater assembly is
bent.
c. Repair or replace the
beater assembly.
-- --
d. The front bearing is
missing.
d. Replace or install the front
bearing.
13
5. Unable to remove the
drive shaft.
a. There is lubrication on the
square end of the drive
shaft.
a. Do not lubricate the
square end. Contact
service technician for
removal.
10
b. The corners of the drive
shaft and/or drive coupling
are bent.
b. Replace the drive shaft
and/or drive coupling.
-- --
6. There is excessive mix
leakage in the rear drip
pan.
a. There is improper or
inadequate lubrication on
the drive shaft o-ring or
seal.
a. Use an approved food
grade lubricant (example:
Taylor Lube) and follow
the lubrication procedures.
10
b. Bad or missing o-ring or
seal on drive shaft.
b. Replace every 3 months. 10 / 25
c. The rear shell bearing is
worn.
c. Contact service technician
for replacement.
-- --
7. There i s no freezer
operation with the unit in
the “AUTO” position.
a. The unit is unplugged. a. Plug cord in wall
receptacle.
-- --
b. The beater motor has
tripped.
b. Place the power switch in
the “OFF” position. Allow
the motor to cool and then
resume normal operation.
Contact service technician
if the problem continues.
-- --
c. The circuit breaker is
tripped or the fuse is
blown.
c. Reset the circuit breaker
or replace the blown fuse.
-- --
8. The unit is not freezing
product when in the
“AUTO” position.
a. The torque rotor bound,
leaving the torque arm in
the “COLD” position.
Therefore, the compressor
will not run. (Far Right)
a. Free the torque rotor . -- --
b. The torque arm i s bent. b. Replace the torque arm. 13
c. The condensers are dirty. c. Clean the condensers
regularly.
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