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Models C708 & C716Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
2. Hard lock message
appears on d isplay.
a. Brush clean interval
exceeded. (Programmable
from 2 - 14 days.)
a. The freezer must be
disassembled and brush
cleaned within 24 hours
when the counter
indicates one day
remaining.
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b. A barrel or hopper
thermistor is faulty.
b. Call an authorized service
technician.
---
3. No control panel functions
with power switch ON.
a. Machine is unplugged. a. Plug into wall receptacle.
---
b. Circuit breaker OFF or
blown fuse.
b. Turn the breaker ON or
replace the fuse.
---
4. Machine makes a
squealing noise.
a. Starved barrel. a. Remove ,clean and
reinstall the pump.
37, 40, 47
5. No product is being
dispensed.
a. Low on mix. The MIX
OUT light is on.
a. Add mix to t he hopper.
Return to A UTO mode.
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b. The power s witch is in the
OFF position.
b. Place the power switch to
ON and select AUTO.
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c. Machine not in AUTO
mode.
c. Select AUTO and allow
machine to cycle off
before d rawing product.
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d. Beater motor is out on
reset. The BEATER
OVERLOAD message
displayed.
d. Turn the machine off.
Press the reset button.
Restart the machine in
AUTO.
---
e. The pump m otor is not
running in the AUTO
mode.
e. Push the pump reset
button. Check pump motor
is operating when the
draw valve is r aised.
19
f. Freeze-up in mix inlet
hole.
f. Call an authorized service
technician.
---
g. The mix pump ball crank
is broken.
g. Call an authorized service
technician.
---
h. Feed tube or check ring
not properly installed.
h. Make sure feed tube and
rubber check ring are
properly installed.
39, 42