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English 13
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty
Covers & Who it Applies
to
The limited warranty provided by BSH Home Appliances Thermador in this
Statement of Limited Product Warranty applies only to the Thermador appliance
sold to you, the first using purchaser, provided that the Product was purchased:
• For your normal, household (non-commercial) use, and has in fact at all times
only been used for normal household purposes.
• New at retail (not a display, "as is", or previously returned model), and not for
resale, or commercial use.
• Within the United States or Canada, and has at all times remained within the
country of original purchase.
The warranties stated herein apply only to the first purchaser of the Product and are
not transferable.
Please make sure to return your registration card; while not necessary to effectuate
warranty coverage, it is the best way for Thermador to notify you in the unlikely
event of a safety notice or product recall.
How Long the Warranty
Lasts
Thermador warrants that the Product is free from defects in materials and
workmanship for a period of twelve (12) months from the date of purchase. The
foregoing timeline begins to run upon the date of purchase, and shall not be stalled,
tolled, extended, or suspended, for any reason whatsoever.
Repair/Replace as Your
Exclusive Remedy
During this warranty period, Thermador or one of its authorized service providers
will repair your Product without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured with a defect in materials
or workmanship. If reasonable attempts to repair the Product have been made
without success, then Thermador will replace your Product (upgraded models may
be available to you, in Thermador's sole discretion, for an additional charge). All
removed parts and components shall become the property of Thermador at its sole
option. All replaced and/or repaired parts shall assume the identity of the original
part for purposes of this warranty and this warranty shall not be extended with
respect to such parts. Thermador's sole liability and responsibility hereunder is to
repair manufacturer-defective Product only, using a Thermador-authorized service
provider during normal business hours. For safety and property damage concerns,
Thermador highly recommends that you do not attempt to repair the Product
yourself, or use an un-authorized servicer; Thermador will have no responsibility or
liability for repairs or work performed by a non-authorized servicer. If you choose to
have someone other than an authorized service provider work on your Product,
THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID
.
Authorized service providers are those persons or companies that have been
specially trained on Thermador products, and who possess, in Thermador's opinion,
a superior reputation for customer service and technical ability (note that they are
independent entities and are not agents, partners, affiliates or representatives of
Thermador). Notwithstanding the foregoing, Thermador will not incur any liability, or
have responsibility, for the Product if it is located in a remote area (more than 100
miles from an authorized service provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or environment; in any such event,
if you request, Thermador would still pay for labor and parts and ship the parts to the
nearest authorized service provider, but you would still be fully liable and
responsible for any travel time or other special charges by the service company,
assuming they agree to make the service call.
Out of Warranty Product
Thermador is under no obligation, at law or otherwise, to provide you with any
concessions, including repairs, pro-rates, or Product replacement, once this
warranty has expired.