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CUSTOMER SUPPORT
10
Top Innovations, Inc.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Unit fails to steam. Power
Indicator Light does not
illuminate.
Unit is not plugged in. Plug into electrical
outlet.
Household Circuit Breaker /
Ground Fault Interrupter has
tripped or blown a fuse.
Reset Circuit Breaker /
Ground Fault Interrupter, or
replace fuse. If you need
assistance, contact a licensed
electrician.
Unit fails to steam. Power
Indicator Light does
illuminate.
Auto Shut-Off has engaged. Refer to Auto Shut-Off
section on page 9 of this
manual for proper
procedure.
Water Reservoir is empty. Refill Water Reservoir using
procedures on page 7 of this
manual.
Steam Burst output is weak
or intermittent.
Pressing Plate needs to be
cleaned.
Refer to Cleaning the
Digital Fabric Steam Press
section on page 9 of this
manual for proper procedure.
Unit is damaged or
malfunctioning.
Please contact our customer
support department.
CUSTOMER SUPPORT
For problems with your steamer, please refer to the Troubleshooting Guide located
above. Additional inquiries should be directed to our Customer Support services at
(800) 711-6617 or (816) 584-9700 ext. 102 or 130, or e-mailed to:
customerser
vice@topinnovations.com