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PROBLEM
POSSIBLE SOLUTION
1. Condensing unit fails to start. a. Check if cord & plug has been disconnected.
b. Clean Condenser
2. Condensing unit operates for prolonged
periods or continuously.
a. Are doors closed properly?
b. Dirty condenser or lter. Clean properly.
c. Evaporator coils iced. Needs to defrost.
3. Food Compartment is too warm.
(NOTE: Compressor may be cycling ON/OFF
frequently)
a. Check door(s) and gasket(s) for proper seal.
b. Check if a large quantity of warm food was recently added or the
door was kept open for a long period of time.
c. Clean Condenser
4. Food Compartment is too cold. a. Check if a large quantity of very cold or frozen food has recently
been added. Allow adequate time for the cabinet to recover its nor-
mal operating temperature.
5. Condensation on exterior surface. a. Check door(s) alignment and gaskets for proper seal.
b. Condensation on the exterior surface of the unit is perfectly nor-
mal during periods of high humidity.
6. Compressor hums & does not start. a. Call for service.
-5-
VII. TROUBLE SHOOTING GUIDE
VII. a - SERVICE CHECK LIST:
Before calling for service, please check the following:
Is the electrical cord plugged in?
Is the fuse OK or circuit breaker on?
Clean condenser coil
Is the power switch on?
If after checking the above items and the unit is still not operating properly, please contact an authorized Traulsen service
agent. A complete list of authorized service agents was provided along with your Traulsen unit. If you cannot locate this,
you may also obtain the name of a service agent from the Tech Service page at traulsen.com. If service is not satisfactory,
please contact our in-house service department at: Traulsen
4401 Blue Mound Road Fort Worth, TX 76106
800.825.8220
Traulsen reserves the right to change specications or discontinue models without notice.
VII. b - SERVICE INFORMATION:
To purchase replacement parts or to speak to service support for Traulsen and most Hobart Refrigeration units please
contact our Ft. Worth facility by phone at 800.825.8220 or fax to 817.740.6748 (parts) or 817.740.6757 (service).
To obtain other service informaiton you may log onto:
1. traulsen.com
2. Select Service & Parts Tab (upper right of screen)
3. Select one of the following: Service Finder, Service Parts Manuals, Parts Pricing & Warranty Registration
NOTE: When calling for service support, please make sure you have model and serial number of unit available.
VII. SERVICE ASSISTANCE