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17
TROUBLESHOOTING
SYMPTOM LIKELY CAUSE REMEDY
Machine doesn’t turn on • The plug is incorrectly
positioned in the
electrical outlet
• The machine is not
switched on
• Plug in again
• Turn the switch ON
Display lights are not on • The machine is not
switched on
• Turn the switch ON
Fan is working but there
is no heat
• Heating system is out
of order
• Turn the machine OFF and
contact the nearest service
center
Heater is working but
the fan is not working
• The fan is out of order
• Foreign material is stuck
on the fan
• Turn the machine OFF and
contact the nearest service
center
• Remove the foreign material
Not dehydrating • Too much food on the tray
• Food is overlapped on
the tray
• The fan is slow
• Reduce the food quantity
• Evenly spread the food
quantity
• Turn the machine off and
contact the nearest service
center
Water drops on the door • Too much food on the tray
• The food contains too
much water
• Reduce the food quantity
• Reduce the food quantity and
increase the dehydration time
Over heating or little
heating
• Temperature control
system is not working
properly
• Turn the machine off and
contact the nearest service
center
Foods are not evenly
dehydrated
• The thickness of the food
is not even
• There is too much food
on the tray
• Evenly slice the food
• Reduce the food on the tray
• Choose the correct tray
Abnormal Sound from
the fan
• The fan is out of order • Turn the machine off and
contact the nearest service
center