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Product Care
Troubleshooting
Problem
Possible Cause and/or Remedy
Rust stains,
destruction
of the surface
The lid of the salt container is not closed securely. Salt
loss (models with salt container):
• Salt can destroy metal surfaces and cause rust
damage.
• Check whether the lid of the salt container is firmly
closed. Use the funnel to pour in special salt. Begin
the Rinse and Hold program right after filling in salt.
After the program is complete, check whether the
lid may have loosened.
Food leftovers are staying on the dishes for too long:
Remove coarse dirt under running water and carry out
the Rinse and Hold program every two days without
detergent.
The machine is not grounded properly:
Check the grounding of the system. Static electricity
may eat holes into metal and cause irreparable
damages to surfaces.
Cutlery parts from low-grade rust-free steel:
Rust on such items cannot be avoided. Cutlery or
dishes of this type are not suited for the dishwasher.
Dish items with rust stains:
Rusty dishes may “infect” other items. Cutlery or
dishes of this type are not suited for the dishwasher.
Fading of decoration on glasses and porcelain:
Glasses, porcelain, and cutlery of this type are not
suited for the dishwasher.
Fading of glasses,
china, porcelain
pattern