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Product Care
Troubleshooting
Problem
Possible Cause and/or Remedy
Calcium streaks,
misty appearance
Insufficient rinse agent supply:
Increase the dosage amount of rinse agent and/or
refill the rinse agent dispenser.
The hardness is not selected properly; too little salt is
being used:
Call water supplier and ask for local hardness in grains
per gallon or ppm.
Salt loss (models with salt container):
Check whether the lid of the salt container is firmly
closed. Use the funnel to pour in special salt. Begin
the Rinse and Hold program right after filling in salt.
After the program is complete, check whether the lid
may have loosened.
Smell of new machine:
The smell of a new machine disappears after a few
wash cycles with detergent.
Filters are dirty:
Clean all filters as described in this manual.
Dirty dishes standing in the machine for a few days
without being washed:
Remove coarse dirt under running water and run the
Rinse and Hold program every two days without
detergent.
Dirty door gasket:
Regularly clean the door gasket with a damp cloth to
remove food particles and other debris. Use a gentle
household cleaner for the outside and the door seals,
and rinse thoroughly.
Smell
Milky appearance or
rainbow on the
glasses (glass
corrosion)
Excessive use of detergent when water hardness is
low:
• Add a smaller amount of detergent.
• Compare the water hardness level setting on the
dishwasher against the stated values from the local
water supplier.
• When water hardness is low (below 7 degree of
hardness or 106 parts per million),
DO NOT use salt even if your dishwasher has a
water softener.