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Product Care
38
Product Care
It is assumed that your dishwasher has been properly installed
in accordance with all specifications and local codes and that
the appliance has been properly grounded. If your dishwasher
should fail to operate, check the troubleshooting section of this
manual.
If Service is Required
Call your dealer or authorized service agency. The name of the
authorized service agency can be obtained from the dealer or
distributor in your area.
Have the following information readily available:
a. Model number
b. Serial number
c. Date of purchase
d. Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are
unable to obtain the name of an authorized service agency, or
if you continue to have service problems, contact Viking
Range Corporation at 1-888-VIKING1 (845-4641), or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will
need it if service is ever required. The model and serial
numbers are located on an identification label attached to the
left side of the tank. For access, simply open the door of the
dishwasher.
Model no. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Serial no. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Date of purchase _ _ _ _ _ _ _ _ _ _ Date installed _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Dealer’s name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Address _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If service requires installation of parts, use only authorized parts
to insure protection under the warranty.
Keep this manual for future reference.
Service Information Warranty
One Year Full Warranty
Built-In Dishwashers and all of their component parts, except as
detailed below*, are warranted to be free from defective
materials or workmanship in normal household use for a period
of twelve (12) months from the date of original retail purchase.
Viking Range Corporation, warrantor, agrees to repair or
replace, at its option, any part which fails or is found to be
defective during the warranty period.
*Painted and decorative items are warranted to be free from
defective materials or workmanship for a period of ninety (90)
days from the date of original retail purchase. ANY DEFECTS
MUST BE REPORTED TO THE SELLING DEALER WITHIN
NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL
PURCHASE.
Five Year Limited Warranty
Any upper and/or lower nylon rack which rusts through due to
defective materials or workmanship and any electronic controls
which fail due to defective materials or workmanship in normal
household use during the second through fifth year from the
date of original retail purchase will be repaired or replaced, free
of charge for the part itself, with the owner paying all other
costs, including labor.
Any motor/pump assembly or water distribution system
component as listed below which fails due to defective
materials or workmanship in normal household use during the
second through fifth year from the date of original retail
purchase will be repaired or replaced, free of charge for the
part itself, with the owner paying all other costs, including
labor.
Motor/Pump and Water Distribution
System Components
Circulation motor/pump Lower wash arm
Drain motor/pump Tube to upper wash arm
Fill valve Upper wash arm