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ELECTRIC RANGETOP/RANGE WARRANTY
ONE YEAR FULL WARRANTY
Electric rangetops/Freestanding electric ranges and all of their component parts, except as detailed below*, are
warranted to be free from defective materials or workmanship in normal household use for a period of twelve (12)
months from the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its
option, any part which fails or is found to be defective during the warranty period.
*Painted and decorative items are warranted to be free from defective materials or workmanship for a period of ninety
(90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER
WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.
FIVE YEAR LIMITED WARRANTY
Any halogen element, bake element, broil element, or convection cook element which fails due to defective materials
or workmanship in normal household use during the second through fifth year from the date of original retail purchase
will be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.
TEN YEAR LIMITED WARRANTY
Any porcelain oven or porcelain inner door panel which rusts through due to defective material or workmanship in
normal household use during the second through the tenth year from the date of original retail purchase will be
repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.
NNIINNEETTYY ((9900)) DDAAYY RREESSIIDDEENNTTIIAALL PPLLUUSS WWAARRRRAANNTTYY
This warranty applies to applications where use of the product extends
beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire stations, private clubs, churches, etc.
This warranty excludes all commercial locations such as restaurants, food service locations and institiutional food service
locations.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the
product during the term of the warranty.
This warranty shall apply to products purchased and located in the United States and Canada. Pr
oducts must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking Range
Corporation service agency or representative. Warranty shall not apply to items damaged when using the self-clean
cycle such as oven racks and rack supports not removed during teh self-clean cycle. Warranty shall not apply to
damage resulting from abuse, accident, natural disaster, loss of electrical power to the product for any reason,
alteration, outdoor use, improper installation, improper operation, or repair or service of the product by anyone other
than an authorized Viking Range Corporation service agency or representative. This warranty does not apply to
commercial usage. Warrantor is not responsible for consequential or incidental damage whether arising out of breach
of warranty, breach of contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental of
consequential damages, so the above limitation or exclusion may not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase
upon request, and making the appliance reasonably accessible for service. If the product or one of its component parts
contains a defect or malfunction during the warranty period, after a reasonable number of attempts by the warrantor to
remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of the product or its
component part or parts. Warrantor’s liability on any claim of any kind, with respect to the goods or services covered
hereunder, shall in no case exceed the price of the goods or service or part thereof which gives rise to the claim.
WWAARRRRAANNTTYY SSEERRVVIICCEE
: Under the terms of this warranty, service must be performed by a factory authorized Viking
Range Corporation service agent or representative. Service will be provided during normal business hours, and labor
performed at overtime or premium rates shall not be covered by this warranty. To obtain warranty service, contact the
dealer from whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range
Corporation. Provide model and serial number and date of original purchase. For the name of your nearest authorized
Viking Range Corporation service agency, call the dealer from whom the product was purchased or Viking Range
Corporation.
IIMMPPOORRTTAANNTT
: Retain proof of original purchase to establish warranty period.
The r
eturn of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise which
could affect you.
Any implied warranties of merchantability and fitness applicable to the above described halogen element, bake
element, broil element, convection cook element, porcelain oven, or porcelain inner door panel are limited in duration
to the period of coverage of the applicable express written limited warranties set forth above. Some jurisdictions do
not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.
Specifications subject to change without notice
SSeerrvviiccee IInnffoorrmmaattiioonn
If service is required after checking the troubleshooting guide:
1. Call your dealer or authorized service agency. The name of the
authorized service agency can be obtained from the dealer or
distributor in your area.
2. Have the following information readily available:
Model Number
Serial Number
Date of Purchase
Name of dealer from whom purchased
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency,
or if you continue to have service problems, contact Viking Range
Corporation at (888) 845-4641 or write to:
VVIIKKIINNGG RRAANNGGEE CCOORRPPOORRAATTIIOONN
PPRREEFFEERRRREEDD SSEERRVVIICCEE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if
service is ever required. The serial number and model number for your
electric rangetop is located on the bottom front left corner and for your
electric range, it is located on the bottom left side behind the
kickplate.
Model Number Serial Number
Date of Purchase Date Installed
Dealer’s Name
Address
If service requires installation of parts, use only authorized parts.
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