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Warranty
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UILT-INELECTRICOVENSWARRANTY
ONE YEAR FULL WARRANTY
Built-in electric ovens and all of their component parts and accessories, except as detailed below*, are warranted
tobefreefromdefectivematerialsorworkmanshipinnormalhouseholduseforaperiodoftwelve(12)monthsfrom
the dateoforiginalretailpurchase. Viking Range Corporation, warrantor,agreesto repair orreplace, at itsoption,
a
nypart which fails or is found tobe defective duringthewarrantyperiod.
*
Glass (including light bulbs), painted and decorative items are warranted to be free from defective materials or
workmanship for a period of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE
REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL
P
URCHASE.
V
iking Range Corporation uses the most up-to-date processes and best materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and
porcelainpartsas well asdifferencesin kitchen lighting, product locations, and other factors.
FIVE YEAR LIMITEDWARRANTY
A
nybakeelement,broilelement,orconvectioncookelementwhichfailsduetodefectivematerialsorworkmanship
in normal household use during the second through fifth year from the date of original retail purchase will be
repairedor replaced, free of chargeforthe partitself, withthe owner paying allothercosts, includinglabor.
TEN YEAR LIMITED WARRANTY
A
nyporcelain oven orporcelaininnerdoorpanelwhichrusts throughdue todefectivematerialsorworkmanshipin
normal household use during the second through the tenth year from the date of original retail purchase will be
repairedor replaced, free of chargeforthe partitself, withthe owner paying allothercosts, includinglabor.
NINETY (90) DAYRESIDENTIAL PLUSWARRANTY Thiswarrantyappliestoapplicationswhereuse of the product
extendsbeyond normal residential use. Examples are, butnotlimitedto,bedand breakfasts,firestations, private
clubs,churches,etc. Thiswarrantyexcludesallcommerciallocationssuchasrestaurants,foodservicelocationsand
institiutionalfood service locations.
This warranty extends totheoriginalpurchaser of the product warranted hereunder and to each transferee owner
oftheproductduring the termof thewarranty.
This warranty shall apply to products purchased and located in the United States and Canada. Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking
Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,
accident, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation,improperoperation,orrepairorserviceoftheproductbyanyoneotherthananauthorizedVikingRange
Corporationserviceagencyorrepresentative. Thiswarrantydoes notapplytocommercial usage. Warrantorisnot
responsible for consequential or incidental damage whetherarising out of breach of warranty, breach of contract,
or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages,
sotheabovelimitationor exclusion may notapply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of
attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or
replacementoftheproductoritscomponentpartorparts. Warrantor’sliabilityonanyclaimofanykind,withrespect
tothegoodsorservicescoveredhereunder,shallinnocaseexceedthepriceofthegoodsorserviceorpartthereof
which gives riseto theclaim.
WARRANTYSERVICE: Underthetermsofthiswarranty,servicemustbeperformedbyafactoryauthorizedViking
Range Corporation service agent or representative. Service will be provided during normal business hours, and
labor performed at overtime or premium rates shall not be covered by this warranty. To obtain warranty service,
contactthe dealerfromwhom theproductwaspurchased, an authorized VikingRangeCorporation service agent,
or Viking Range Corporation. Provide model and serial number and date of original purchase. For the name of
your nearest authorized Viking Range Corporation service agency, call the dealer from whom the product was
purchased or Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty
period.
ThereturnoftheOwnerRegistrationCardisnotaconditionofwarrantycoverage. Youshould,however,returnthe
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise
which could affectyou.
Any implied warranties of merchantability and fitness applicable to the above described bake element, broil
element, convection cook element, porcelain oven, or porcelain inner door panel are limited in duration to the
period of coverage of the applicable express written limited warranties set forth above. Somejurisdictionsdo not
allowlimitationsonhowlonganimpliedwarrantylasts,sotheabovelimitationmaynotapplytoyou. Thiswarranty
gives you specific legal rights, and youmayalso have other rights which mayvary from jurisdictiontojurisdiction.
Service Information
If your oven should fail to operate, check to see whether the
circuit breaker is open or the fuse is blown.
If service is required, call your Viking dealer or authorized service
agency. The name of the authorized service agency can be
obtained from the Viking dealer or distributor in your area.
When you call for service, have the following information readily
available:
• Model number
• Serial number
• Date of purchase
• Name of dealer from whom purchased
Be ready to clearly describe the problem that you are having with
your Viking oven.
If you are unable to obtain the name of an authorized service
agency, or if you continue to have service problems, contact
Viking at (888) 845-4641 or write to:
VIKING PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need
it if service is ever required. The serial number and model
number for your oven are located on the identification plate
mounted on the bottom left side of the oven door opening.
Model Number _______________ Serial Number____________
Date of Purchase ______________ Date Installed ____________
Dealer's Name _________________________________________
Address _______________________________________________
_______________________________________________________
If service requires installation of parts, use only authorized parts to
ensure protection under the warranty.
This manual should remain with the oven for future reference.
Product Care