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(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX
BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE.
Some states do not allow limits on warranties. In such states, the above limitations
may not apply to you. Outside the U.S.A. and Canada, other warranties may apply.
5. What Voids this Warranty.
Abuse, misuse, negligent use, alteration of the Machine, exposure to abnormal
or extreme conditions, or failure to follow the operating instructions will void
this Warranty.
The Warranty is also void if repairs to the Machine or any component part of the
Machine are performed by someone other than either Vitamix or an authorized
Vitamix Service Provider or if any component part of a Machine subject to this
Warranty is used in combination with a motor base or container that is not
expressly authorized by Vitamix.
6. How to Obtain Return Authorization Under This Warranty.
In the event that the Machine or any component part of the Machine needs
service or repair, please call Vitamix Customer Service at 1-800-848-2649 or
1-440-235-4840. You will be asked to provide a date of purchase and proof of
purchase for any product that has not been registered with Vitamix. For product
subject to this Warranty you will be provided with a return authorization number,
up-to-date shipping instructions and a pre-paid return pick up label. Vitamix will
pay standard shipping costs on the return of a Machine or component part for
warranty service and repair and for return shipment of the product to you after
the warranty repair or replacement. Purchaser is responsible for the costs of
special shipping requests.
Within the U.S.A. and Canada, this Warranty is honored directly through the
Vita-Mix® Corporation.
You will be deemed to have accepted the returned product “as is” upon delivery
unless you notify Vitamix of any problem, including shipment damage, within
48 hours of delivery.
Special International Instructions
If a machine was purchased within the U.S.A. or Canada, but is currently outside
the U.S.A. or Canada, all shipping and resulting taxes and duties are at the owner’s
expense. Call +1-440-235-4840 or email service@vitamix.com for more details.
United States
Vita-Mix® Corporation
8615 Usher Road
Cleveland, Ohio 44138-2199
1-800-848-2649
service@vitamix.com
Canada
Vita-Mix® Corporation
200-1701 Shepherd Street East
Windsor, Ontario N8Y 4Y5
1-800-848-2649
service@vitamix.com
WARRANTY