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C24EO SERIES STEAMER - TROUBLESHOOTING
TROUBLESHOOTING
SYMPTOM POSSIBLE CAUSES
Compartment leaks water around door. 1. Steamer not level.
2. Steamer overfilled.
Steam leaks around door. 1. Worn gasket.
2. Damaged gasket.
3. Steam vent pipe blocked.
4. Door not adjusted.
Steamer will not heat (cook light off, low
water light off).
1. Line voltage incorrect or transformer malfunction.
2. Control circuit fuse(s) open.
3. High limit thermostat open.
4. Door open or door switch malfunction.
5. Power switch off or inoperative.
6. Relay K3 malfunction.
7. Timer malfunction or timer off (timed mode only).
Steamer will not heat (cook light on, low
water light off).
1. Line voltage incorrect.
2. Heating element malfunction.
3. Regulating contactor malfunction.
4. Relay K1 malfunction.
5. Temperature probe malfunction.
6. Temperature controller malfunction.
Timer motor does not run. 1. Door open or door switch malfunction.
2. High limit thermostat open.
3. Low water thermostat open.
4. Timer inoperative.
Door not closing properly. 1. Door latch assembly.
2. Striker adjustment.
Door won’t open. 1. Latch inoperative.
Buzzer not operating. 1. Timer malfunction.
2. Buzzer malfunction.
Water spraying out of steam vent pipe
during a cook cycle.
1. Temperature control set point too high.
2. Temperature probe malfunction.
3. Temperature control malfunction.
High water usage. 1. Temperature control set point too high.
2. Temperature probe malfunction.
3. Temperature control malfunction.
4. Steamer operating in constant mode.
Excessive or inconsistent cook times. 1. Door left open between loads.
2. Temperature control set point too low.
3. Heating element malfunction.
F25386 (June 2010) Printed in U.S.A.