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TROUBLESHOOTING SUGGESTIONS
9
SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY
No lights or heat
(all drawers)
Warmer unplugged Plug warmer into appropriate
receptacle
Circuit breaker off or tripped Reset circuit breaker
Internal damage Contact an Authorized Wells
Service Agency for repairs.
No heat (one drawer) Temperature control not set Set for desired temperature.
Internal damage Contact an Authorized Wells
Service Agency for repairs.
Food dries out
Humidity control (air vent) not set OPEN air vent for dry operation.
CLOSE air vent for moist
operation.
Water in pan evaporated or low Add water to pan.
Food gets soggy Food contacting water Use a Humitrol Rack
Water level too high Water should be no more than
1/2" deep
Humidity control (air vent) not set OPEN air vent for dry operation.
CLOSE air vent for moist
operation.
Drawer falls open Catch roller not extended before
closing drawer
Be sure catch roller is extended
before installing drawer.
Drawer catch damaged Contact an Authorized Wells
Service Agency for repairs.
Drawer falls out when opened Drawer stop dirty Clean and lubricate drawer stop
Drawer stop damaged Contact an Authorized Wells
Service Agency for repairs.