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L5811A 06/10 West Bend
®
, a Brand of Focus Electrics, LLC. Printed in China
P
RODUCT
W
ARRANTY
Appliance 1 Year Limited Warranty
Focus Electrics, LLC (“Focus Electrics”) warrants this appliance from failures in the material
and workmanship for one (1) year from the date of original purchase with proof of purchase,
provided the appliance is operated and maintained in conformity with the provided Instruction
Manual. Any failed part of the appliance will be repaired or replaced without charge at Focus
Electrics’ discretion. This warranty applies to indoor household use only.
This warranty does not cover any damage, including discoloration, to any non-stick surface of
the appliance. This warranty is null and void, as determined solely by Focus Electrics if the
appliance is damaged through accident, misuse, abuse, negligence, scratching, or if the
appliance is altered in any way.
THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, OR
OTHERWISE, WHICH ARE HEREBY EXCLUDED. IN NO EVENT SHALL FOCUS
ELECTRICS BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT,
INCIDENTAL, FORSEEABLE, CONSEQUENTIAL, OR SPECIAL, ARISING OUT OF OR IN
CONNECTION WITH THIS APPLIANCE.
If you think the appliance has failed or requires service within its warranty period, please
contact the Focus Electrics Customer Service Department at (866) 290-1851, or e-mail us at
service@focuselectrics.com. A receipt proving the original purchase date will be required for all
warranty claims, hand written receipts are not accepted. You may also be required to return
the appliance for inspection and evaluation. Return shipping costs are not refundable. Focus
Electrics is not responsible for returns lost in transit.
Valid only in USA and Canada
R
EPLACEMENT PARTS
Replacement parts, if available, may be ordered directly from Focus Electrics, LLC several
ways. Order online at www.focuselectrics.com, e-mail service@focuselectrics.com, over the
phone by calling (866)290-1851, or by writing to:
Focus Electrics, LLC
Attn: Customer Service
P. O. Box 2780
West Bend, WI 53095
To order with a check or money order, please first contact Customer Service for an order total.
Mail your payment along with a letter stating the model or catalog number of your appliance,
which can be found on the bottom or back of the unit, a description of the part or parts you are
ordering, and the quantity you would like. Your check should be made payable to Focus
Electrics, LLC.
Your state/province’s sales tax and a shipping fee will be added to your total charge. Please
allow two weeks for processing and delivery.
This manual contains important and helpful information regarding the safe use and care of your
new Focus Electrics product. For future reference, attach dated sales receipt for warranty proof
of purchase and record the following information:
Date purchased or received as gift: _______________________________________________
Where purchased and price, if known: _____________________________________________
Item number and Date Code (shown bottom/back of product):___________________________