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7. You may not make a claim under this
warranty unless the defect claimed is
due to faulty or defective parts or work-
manship. Electrolux is not liable in the
following situations (which are not ex-
haustive):
a) the Appliance is damaged by:
– accident
– misuse or abuse, including failure
to properly maintain or service
– normal wear and tear
– power surges, electrical storm
damage or incorrect power sup-
ply
– incomplete or improper installa-
tion
– incorrect, improper or inappropri-
ate operation
– insect or vermin infestation
– failure to comply with any addi-
tional instructions supplied with
the Appliance;
b) the Appliance is modified without
authority from Electrolux in writing;
c) the Appliance’s serial number or
warranty seal has been removed or
defaced;
d) the Appliance was serviced or re-
paired by anyone other than Elec-
trolux, an authorised repairer or
ASC.
8. This warranty, the contract to which it
relates and the relationship between
you and Electrolux are governed by the
law applicable where the Appliance
was purchased. Where the Appliance
was purchased in New Zealand for
business purposes the Consumer
Guarantee Act does not apply.
9. To the extent permitted by law, Electro-
lux excludes all warranties and liabilities
(other than as contained in this docu-
ment) including liability for any loss or
damage whether direct or indirect aris-
ing from your purchase, use or non use
of the Appliance.
10. For Appliances and services provided
by Electrolux in Australia, the Applian-
ces come with a guarantee by Electro-
lux that cannot be excluded under the
Australian Consumer Law. You are en-
titled to a replacement or refund for a
major failure and for compensation for
any other reasonably foreseeable loss
or damage. You are also entitled to
have the Appliance repaired or re-
placed if the Appliance fails to be of ac-
ceptable quality and the failure does
not amount to a major failure. The ben-
efits to you given by this warranty are in
addition to your other rights and rem-
edies under a law in relation to the Ap-
pliances or services to which the war-
ranty relates.
11. At all times during the Warranty Period,
Electrolux shall, at its discretion, deter-
mine whether repair, replacement or re-
fund will apply if an Appliance has a val-
id warranty claim applicable to it.
12. For Appliances and services provided
by Electrolux in New Zealand, the Ap-
pliances come with a guarantee by
Electrolux pursuant to the provisions of
the Consumer Guarantees Act, the
Sale of Goods Act and the Fair Trading
Act.
13. To enquire about claiming under this
warranty, please follow these steps:
a) carefully check the operating in-
structions, user manual and the
terms of this warranty;
b) have the model and serial number
of the Appliance available;
c) have the proof of purchase (eg an
invoice) available;
d) telephone the numbers shown be-
low.
14. You accept that if you make a warranty
claim, Electrolux and its ASC may ex-
change information in relation to you to
enable Electrolux to meet its obligations
under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in point 13 above have been
followed.
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